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1 incident analyst job at 1 company in Daphne, AL

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IT Support Analyst
Mobile, Alabama, United States
OnsiteFull Time
ALTEN
ALTENEuronext Paris: ATE: Provides engineering and technology consulting services to industrial clients.
3+ YOE3+ years of Tier 2/3 IT/application support experience with ITSM/ITIL processes and ServiceNow; ability to manage incidents, service requests, monitor application performance, and meet SLA/KPI targets.
ServiceNow (SNOW), ITSM, ITIL
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