4 incident analyst jobs at 4 companies in Johnston, IA
1mo
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Sr. Security Analyst - I.T.
Ankeny, Iowa, United States
OnsiteFull Time
5+ YOE5+ years information security experience, incident response expertise, knowledge of SIEM/EDR/cloud security (Azure/AWS), familiarity with NIST CSF/CIS Controls, strong communication and mentoring skills.
SIEM, EDR, Azure, AWS, NIST CSF, CIS Controls
2w
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Information Security Analyst II
West Des Moines, Iowa, United States
OnsiteFull Time
3+ YOEBachelor's degree or equivalent, 3+ years in information security, experience with SIEM, incident response, vulnerability management, cloud and Microsoft 365 security, strong communication and analytical skills.
SIEM, Microsoft Sentinel, Microsoft Defender, Microsoft 365, Privileged Access Management (PAM)
1w
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Service Desk Manager / Lead
Des Moines, Iowa, United States
HybridFull Time
8+ YOERequires 8–10 years of experience, service desk leadership, management of 20+ analysts, ITIL practices, SLA governance, incident management, stakeholder communication, and continuous improvement expertise.
ServiceNow, ITSM, ITIL, Microsoft 365, Windows, Active Directory, Azure AD
1w
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IT Service Desk Lead
Des Moines, Iowa, United States
$95k-$105k/yr OnsiteFull Time
8+ YOE8+ MgmtRequires 8–10 years of experience managing teams of 20+ service desk analysts, ITSM platform experience, incident and change management, Microsoft 365, Windows, Active Directory, Azure AD, remote support, and reporting.
ServiceNow, ITSM, Microsoft 365, Windows, Active Directory, Azure AD, Remote Support Tools, Knowledge Management Platforms, Service Desk Analytics and Reporting, Call Center / Omnichannel Support Platforms, EUC, Networking, Collaboration, Infrastructure Services, ITIL