Call Center Supervisor - Baltimore City Department of Information Technology
Baltimore, Maryland, United States
$54k-$87k/yrOnsiteFull Time
City of Baltimore: Provides municipal services and public administration for Baltimore, Maryland.
3+ YOE1+ MgmtHigh school diploma or GED plus three years of call center representative experience, including computer data entry or word processing and one year of lead work, or equivalent education and experience.
FY27: IT Supervisor, Enterprise Systems Administration
Gaithersburg, Maryland, United States
$135k-$192k/yrOnsiteFull Time
Montgomery County Public Schools: Provides K-12 public education services in Montgomery County.
5+ YOEBachelor's degree in a technology field and 5+ years of progressively responsible enterprise infrastructure experience, including IT staff leadership, security operations, lifecycle management, and complex project delivery.
Microsoft Azure, AWS, DNS, Active Directory, Microsoft Identity Manager, Project Management Professional (PMP), Certified Information Systems Security Professional (CISSP), Microsoft Certified Windows Server Administrator Associate Certification, AWS Cloud Practitioner, Information Technology Infrastructure Library (ITIL)
MedStar Health: Providing comprehensive healthcare services and patient care.
3+ YOEAssociate's degree and 3 years in clinical or customer service settings required; supervisory and EHR experience preferred. Requires strong problem-solving, communication, organization, and Microsoft Office skills.
Microsoft Teams, Microsoft Outlook, Microsoft Word, Microsoft Excel, EHR
MaximusNYSE: MMS: Provides government health and human services program administration.
7+ YOEActive Secret security clearance and US citizenship required; 7+ years helpdesk/service desk or customer service experience; must reside within commutable distance; able to work rotating and flexible shifts.
Quest DiagnosticsNYSE: DGX: Provides clinical laboratory diagnostic testing and health information services.
2+ YOEBachelor's in Medical Technology or related, minimum 2 years full-time laboratory experience, leadership and problem-solving skills, proficiency with Microsoft Office and Laboratory Information Systems.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Laboratory Information Systems
MaximusNYSE: MMS: Provides government health and human services program administration.
7+ YOEActive Secret clearance and 7+ years of helpdesk, service desk, call center, or equivalent customer service experience. Requires onsite availability, on-call participation, and rotating shift flexibility.
Customer Support Engineer Supervisor - Full-Time - Maryland
Hanover, Maryland, United States
$58k-$80k/yrOnsiteFull Time
The Cordish Companies: Private real estate and gaming developer and operator.
3+ YOE3–5 years IT support experience or technical school certification; Microsoft Office 365 and/or Active Directory experience; strong communication, customer-facing, and ITIL knowledge; ability to lift 40lbs and work variable shifts.
Customer Support Engineer Supervisor - Full-Time - Maryland
Hanover, Maryland, United States
$58k-$80k/yrOnsiteFull Time
Live! Casino & Hotel Maryland: Operates a destination casino and luxury hotel in Maryland
3+ YOESupervise Tier II engineers, troubleshoot PCs/tablets/printers, perform IMAC/desk-side support, Office 365/Active Directory experience, ITIL knowledge, OEM certification and compliance with state gaming licensing, ability to lift 40 lbs and work rotating shifts.
Ross StoresNASDAQ: ROST: Discount retail chain selling brand-name apparel and home fashions
1+ YOEHigh school or equivalent required; one year retail supervisor or loss prevention training preferred; active security license preferred; strong communication, customer service, and conflict resolution skills.