2 insights manager jobs at 2 companies in Decherd, TN
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Manager of Quality and Business Insights
Chattanooga, Tennessee, United States
$74k-$98k/yrOnsiteFull Time
HomeServe: Provides home repair service plans and emergency maintenance.
7+ YOE7+ MgmtBachelor's or master's degree in a related field or 7 years' relevant experience; 7+ years managing contact center operations, including 5+ years leading quality teams and AI-driven transformation.
Calabrio, Verint, NICE, Microsoft Office, AI, machine learning, speech analytics, natural language processing
VaynerMedia: Delivers full-service social-first advertising and digital marketing services.
7+ YOE7+ years agency strategy experience with Fortune 500 clients, management experience, strong analytical and cultural insight skills, ability to synthesize qualitative and quantitative research and lead teams.