8+ YOE8+ years overall experience and 5+ years driving technology delivery; experience with iterative delivery, stakeholder management, delivery metrics, forecasting, and scaled practices; certification in delivery frameworks preferred.
Assistant Director of IT Service Delivery / ServiceNow Platform Owner
Middletown or Massachusetts or Vermont or New Hampshire or Maine or Connecticut or Rhode Island or New York
$113k-$137k/yrHybridFull Time
Wesleyan University: Private liberal arts university providing undergraduate and graduate education.
5+ YOE2+ MgmtBachelor's degree and 5+ years in IT service delivery/ITSM with 2+ years supervisory experience; ServiceNow administration and governance experience; ITIL Foundations required; Windows/macOS, Microsoft 365, Google Workspace knowledge; strong stakeholder, vendor, and analytical skills.
ServiceNow, Windows, macOS, Microsoft 365, Google Workspace, Jamf, Microsoft Intune, SCCM, JavaScript