2 it help desk analyst jobs at 1 company in Covington, KY
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IT Support Analyst
Monroe, Ohio, United States
OnsiteFull Time
CSafe: Providing temperature-controlled shipping solutions for pharmaceutical products.
2+ YOE2+ years help-desk or desk-side IT support, Microsoft Entra ID account administration, Exchange Online and Microsoft 365 familiarity, Windows device troubleshooting, basic networking, ticketing system experience, strong customer-service skills.
Microsoft Entra ID (Azure AD), Exchange Online, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft 365, Intune, ServiceNow, Freshdesk, Tikit
Kinettix: Global IT field services management and deployment solutions.
2+ YOERequires 2+ years in help desk, desktop support, or IT support; Windows and Microsoft 365 administration; ticketing systems; basic networking; troubleshooting; and strong customer service and communication.
Windows 11, Microsoft 365, Microsoft Entra ID, Active Directory, VoIP, Windows 10, DNS, DHCP, TCP/IP, VPN, iOS, Android