5 it help desk technician jobs at 4 companies in Elsmere, DE
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Senior IT Help Desk Technician
King of Prussia, Pennsylvania, United States
$68k-$142k/yrOnsiteFull Time
CACINYSE: CACI: Provides information technology and professional services to government clients.
3+ YOEActive TS/SCI with polygraph clearance, Security+ certification, high school diploma, and 3+ years of help desk experience. Requires strong troubleshooting, documentation, communication, and customer service skills.
Windows Desktop/Server, Active Directory, Microsoft 365, Microsoft Outlook, Microsoft Exchange, Microsoft Teams, Multifactor Authentication
CACI InternationalNYSE: CACI: Provides information technology and engineering services for government agencies.
3+ YOEActive TS/SCI with Polygraph clearance, Security+ certification, high school diploma, 3+ years of help desk experience, strong troubleshooting and communication skills, and availability onsite five days weekly.
Windows, Windows Server, Active Directory, Microsoft 365, Microsoft Outlook, Microsoft Exchange, Microsoft Teams
Arcadia University: Private university providing undergraduate and graduate degree programs.
3+ YOEBachelor's degree and 3+ years relevant experience, experience leading technicians, proficiency with Google Workspace, Microsoft Intune, Active Directory/Entra, Windows/macOS; CompTIA A+/Network+ or ITIL preferred.
Google Workspace, Microsoft Intune, Microsoft Active Directory, Microsoft Entra, Windows, macOS, ITIL
Villanova University: Private Catholic research university providing higher education and research.
Provide first-level help desk support, assist students/faculty/staff with technology issues, diagnose computer problems, and log tickets in TeamDynamix.
Asociación Puertorriqueños en Marcha: Provides health and human services to the Philadelphia community.
Install, configure, maintain servers/desktops/routers/switches/firewalls; provide help-desk support for 200+ users; manage Active Directory, backups, network security, and documentation; A+ certification required.
Microsoft Windows, Microsoft Office, Microsoft SQL Server, Symantec Backup Exec, Symantec Endpoint Protection, Cisco, Netgear, Barracuda Web Filter, RDP, SharePoint, VOIP, ETO Software