8 it help desk technician jobs at 6 companies in Frederick, MD
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IT Help Desk Technician
Washington, D.C., District of Columbia, United States
HybridFull Time
Covington & Burling: Global law firm providing legal and regulatory counseling services.
5+ YOE5+ years help desk/IT support experience, experience with Windows 11 and Microsoft 365, strong troubleshooting and communication skills, ability to support enterprise environments, bachelor’s degree preferred, relevant certifications a plus.
Covington & Burling: Global law firm providing legal and regulatory counseling services.
5+ YOE5+ years help desk/IT support experience; Windows 11 and Microsoft 365 experience; strong troubleshooting, communication, and customer-service skills; bachelor’s degree in IT/CS preferred; technical certifications a plus.
2+ YOETwo years of corporate IT experience, troubleshooting and customer service skills, security knowledge, hardware and software support abilities, strong communication, and reliable transportation. U.S. work authorization required.
Microsoft Office 365, Adobe Suite, Encompass, Microsoft Active Directory, Microsoft Intune, Autopilot, Spiceworks, ConnectWise, ZenDesk, LogMeIn, GoToAssist, ScreenConnect, Encompass 360, Windows 10
Wiley Rein: Full-service law firm providing legal and regulatory counsel.
1+ YOE1+ year help-desk experience; high school diploma required (bachelor's preferred); familiarity with hardware, Windows, ServiceNow, Adobe Suite; ability to lift up to 50 lbs; strong communication and customer-service skills.
Red River: Provides IT solutions and managed services for government and enterprise clients.
1+ YOEAssociate degree or equivalent,1–3 years help desk/desktop support,strong Windows knowledge,ticketing/ITSM experience,customer service skills,U.S. citizenship required.
Windows, macOS, ticketing systems, Microsoft 365, Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID, Intune, Active Directory, Group Policy, Teams Rooms, VPN
NTT Global Data CentersTokyo Stock Exchange: 9432: Provides global data center and IT infrastructure colocation services.
3+ YOEOn-site technician required; 3+ years data center/help desk experience, CompTIA A+ required (Network+ and BICSI preferred), valid state driver's license, ability to lift 50 lbs, experience with servers, network devices, cabling, PDUs, Active Directory and ticketing.
Microsoft Office, Microsoft Outlook, Microsoft Office 365, Active Directory, PuTTY, server lifts, pallet jacks
NTT Global Data CentersTokyo Stock Exchange: 9432: Provides global data center and IT infrastructure colocation services.
3+ YOERequires a high school diploma/GED, 3–5 years of data center or help desk experience, CompTIA A+ or equivalent, hardware and networking knowledge, troubleshooting skills, and effective written and verbal communication.
Microsoft Office, Microsoft Outlook, Office 365, Active Directory, Putty, SSH, Telnet, CAT 5E, CAT6, PDU, DIMMs, VoIP