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2 it help desk technician jobs at 2 companies in Gainesville, TX

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After-Hours IT Support Desk Technician
Plano, Texas, United States
RemoteFull Time
The 20
The 20: U.S. MSP network helping independent providers grow, scale, and exit through shared support-desk and business resources.
1+ YOERequires IT Fundamentals and A+ certifications or equivalent experience, 1+ year of professional help desk experience, strong customer service and phone skills, attention to detail, and adaptability.
VPN
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IT Support Technician
Westlake, Texas, United States
OnsiteTemporary
Fidelity Investments
Fidelity Investments: Provider of investment, retirement, and financial planning services.
1+ YOERequires 1+ year of help desk experience, Windows, Active Directory, O365, hardware, networking, Apple products, ticketing systems, communication, documentation, and 50 wpm typing.
Microsoft Windows 10, Microsoft Windows 11, Active Directory, O365, Apple MacBook, ServiceNow, Automatic Call Distribution (ACD)
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