11 it help desk technician jobs at 9 companies in Shaw, DC
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IT Help Desk Technician
Washington, D.C., District of Columbia, United States
HybridFull Time
Covington & Burling LLP: International law firm advising sophisticated clients on complex corporate, litigation, regulatory, and policy matters.
5+ YOE5+ years help desk/IT support experience, experience with Windows 11 and Microsoft 365, strong troubleshooting and communication skills, ability to support enterprise environments, bachelor’s degree preferred, relevant certifications a plus.
Covington & Burling LLP: International law firm advising sophisticated clients on complex corporate, litigation, regulatory, and policy matters.
5+ YOE5+ years help desk/IT support experience; Windows 11 and Microsoft 365 experience; strong troubleshooting, communication, and customer-service skills; bachelor’s degree in IT/CS preferred; technical certifications a plus.
Lender Service Provider LLC: We take the work out of lending
2+ YOETwo years of corporate IT experience, troubleshooting and customer service skills, security knowledge, hardware and software support abilities, strong communication, and reliable transportation. U.S. work authorization required.
Microsoft Office 365, Adobe Suite, Encompass, Microsoft Active Directory, Microsoft Intune, Autopilot, Spiceworks, ConnectWise, ZenDesk, LogMeIn, GoToAssist, ScreenConnect, Encompass 360, Windows 10
Wiley Rein: Washington, DC law firm serving companies, organizations, and individuals with legal, regulatory, and public-policy counsel.
1+ YOE1+ year help-desk experience; high school diploma required (bachelor's preferred); familiarity with hardware, Windows, ServiceNow, Adobe Suite; ability to lift up to 50 lbs; strong communication and customer-service skills.
College of Southern Maryland: Public community college serving Southern Maryland with associate degrees, workforce training, and continuing education.
2+ YOEAssociate degree or trade school in computer/technology, 2+ years help-desk/technical customer service experience, audiovisual and desktop support skills, customer service and communication abilities.
Red River: Privately held IT integration firm serving government and commercial organizations with cloud, cybersecurity, and infrastructure services.
1+ YOEAssociate degree or equivalent,1–3 years help desk/desktop support,strong Windows knowledge,ticketing/ITSM experience,customer service skills,U.S. citizenship required.
Windows, macOS, ticketing systems, Microsoft 365, Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID, Intune, Active Directory, Group Policy, Teams Rooms, VPN
Rockville Internal Medicine Group: Private multi-specialty medical practice providing primary and specialty care to Montgomery County families.
1+ YOEHigh school diploma or equivalent; help desk or customer service experience preferred. Requires Windows, Microsoft Office, Google Workspace, TCP/IP, DNS, DHCP, and VPN knowledge.
Microsoft Windows, Microsoft Office, Google Workspace, TCP/IP, DNS, DHCP, VPN
Las Vegas or Nevada or United States or Washington
$53k/yrOnsiteFull Time
University of Nevada, Las Vegas: Public R1 research university in Las Vegas serving undergraduate, graduate, and professional students across Nevada.
3+ YOEHigh school diploma or equivalent and 3 years supporting computer systems, including 2 years in user support, or equivalent experience. Requires hardware, software, operating system, help desk, networking, troubleshooting, and documentation skills.
help desk applications, operating systems, applications, peripherals, service management tools, ticket system, database, network domains, web browser, intranets, Internet, utilities
NTT Global Data Centers Americas, Inc.: U.S. private data-center operator providing wholesale colocation and build-to-suit infrastructure to enterprises.
3+ YOEOn-site technician required; 3+ years data center/help desk experience, CompTIA A+ required (Network+ and BICSI preferred), valid state driver's license, ability to lift 50 lbs, experience with servers, network devices, cabling, PDUs, Active Directory and ticketing.
Microsoft Office, Microsoft Outlook, Microsoft Office 365, Active Directory, PuTTY, server lifts, pallet jacks
NTT Global Data Centers Americas, Inc.: U.S. private data-center operator providing wholesale colocation and build-to-suit infrastructure to enterprises.
3+ YOERequires a high school diploma/GED, 3–5 years of data center or help desk experience, CompTIA A+ or equivalent, hardware and networking knowledge, troubleshooting skills, and effective written and verbal communication.
Microsoft Office, Microsoft Outlook, Office 365, Active Directory, Putty, SSH, Telnet, CAT 5E, CAT6, PDU, DIMMs, VoIP