9 it help desk technician jobs at 6 companies in Worcester, MA
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IT Help Desk Technician
Agawam or Manchester
HybridFull Time
Sumitomo Bakelite North America: A global manufacturing solutions provider serving the aerospace, medical, and defense industries.
0.25+ YOETechnical support experience preferred; requires troubleshooting, customer service, communication, multitasking, office automation, databases, mobile devices, and remote-control tools. U.S. Citizen or U.S. Person required for ITAR/EAR compliance.
MIT Federal Credit Union: Member-owned not-for-profit financial institution offering banking and lending.
5+ YOEMinimum 5 years user support experience, high school diploma required (IT degree preferred). Must troubleshoot Windows PCs, lift 50 lbs, kneel under desks, periodic on-call and overtime; Microsoft/CompTIA certifications preferred.
Microsoft 365, Azure, CompTIA A+, CompTIA Network+, CompTIA Security+, Windows
IT Help Desk Technician- Ross A Lurgio Middle School
Bedford, New Hampshire, United States
OnsiteFull Time
Bedford School District: Public school district providing K-12 education in New Hampshire.
1+ YOEAssociate degree or equivalent work experience; at least one year of relevant experience preferred; work authorization through citizenship, residency, or a work visa required.
IT Help Desk Technician - Ross A Lurgio Middle School
Bedford, New Hampshire, United States
OnsiteFull Time
Bedford School District: Provides K-12 public education and school administration services.
Associate degree or equivalent work experience; provides technical support, assesses hardware and software malfunctions, performs installations, and maintains computer equipment.
ServiceNet: Provides mental health and human services in Western Massachusetts.
0+ YOE0–2 years IT/help desk experience, comfortable on phone, troubleshooting Windows and Microsoft 365, strong communication, reliable, eager to learn; A+ certification a plus.
TruNorth Bank: Community bank providing personal, commercial, and mortgage financial services.
3+ YOERequires a bachelor's degree in computer science or equivalent, 3–5 years of help desk or desktop support experience, Active Directory and networking knowledge, and strong analytical and interpersonal skills.
Microsoft Active Directory, IP Telephony, LAN, WAN, CompTIA, MCDST, HDI, UPS
Commonwealth of Massachusetts: Providing public services and governance to the people of Massachusetts.
1+ YOE1–3 years of IT support, help desk, or customer service experience; associate degree in IT or related field preferred. Requires Microsoft 365 proficiency, troubleshooting skills, and U.S. citizenship or permanent residency.
Citrix, AWS, Microsoft 365, Nutanix, Track-It, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Teams, Windows, Dell WYSE, LAN, WAN, VPN, TCP/IP
Asbury Automotive GroupNYSE: ABG: Operates franchised car dealerships and provides vehicle maintenance services.
5+ YOERequires 5+ years of IT customer support or help desk experience, strong troubleshooting and communication skills, ITIL v3 knowledge, and familiarity with MS operating systems and applications.
Asbury AutomotiveNew York Stock Exchange: ABG: Operates franchised automotive dealerships and vehicle service centers.
5+ YOERequires 5+ years of IT customer support or help desk experience, strong troubleshooting and communication skills, ITIL v3 Foundations knowledge, and working knowledge of Microsoft operating systems and applications.
ITIL v3 Foundations Methodology, Microsoft operating systems, Microsoft applications, Cisco Call Manager, ITSM