12 it help specialist jobs at 10 companies in Adelphi, MD
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IT Help Desk Specialist
Alexandria, Virginia, United States
OnsiteFull Time
Lawelawe Technology Services: Provides IT and digital solutions to federal government agencies.
3+ YOEBachelor’s degree in a related field, 3–5 years of end-user technical support, operating systems and hardware proficiency, ticketing system experience, inventory management, desk-side support, and US citizenship.
Windows, macOS, Microsoft Certified, ServiceNow, IT Service Management (ITSM), VPN
Custom Software Systems: Provides IT modernization and data solutions for government agencies.
Provide enterprise endpoint and desktop support for Windows/macOS, imaging, Active Directory/Entra ID administration, MDM, Ivanti/KACE/JAMF/Intune experience, strong troubleshooting and security-focused practices.
Windows, macOS, Active Directory, Microsoft Entra ID, Ivanti EPM, KACE, Sentinel, VSOC, JAMF, Microsoft Intune, Event Viewer, macOS Console, BitRaser, AWS
1+ YOEHigh school diploma/GED,1+ years help-desk experience,experience with software installation,troubleshooting,user support,good communication and problem-solving skills,ability to travel to branch locations.
US Health Partners: National platform supporting independent cardiovascular and vascular practices.
3+ YOEAssociate's or bachelor's degree in IT or related field, or equivalent experience; 3+ years in IT support; desktop, server, networking, application, telephony, and help desk support skills.
Piedmont Global Language Solutions: Global provider of translation, interpretation, and language training services.
4+ YOE4+ years help desk/desktop support experience; Microsoft 365, Entra ID, Intune administration; Windows and macOS troubleshooting; PowerShell and ITSM experience; strong customer service and training skills.
Microsoft 365, Entra ID, Intune, Claude, Copilot, ChatGPT, Exchange Online, Teams, SharePoint, OneDrive, PowerShell, Windows 11, macOS, Jira Service Management, ServiceNow, Freshservice
PLUS CommunicationsNYSE: OMC: Provides strategic communications and public affairs consulting services.
3+ YOERequires 3–4 years of help desk experience, a bachelor's degree or equivalent technical certifications, Microsoft 365 proficiency, ticketing-system experience, strong communication, organization, confidentiality, and prioritization skills.
Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Jira, ServiceNow, Zendesk
GDITNYSE: GD: Delivers IT and mission services to government agencies.
3+ YOE3+ years IT support experience providing Tier 1/2 help desk and remote desktop support, VTC support (Microsoft Teams, WebEx, Skype), hardware/software deployment, ticketing systems, and strong customer service skills.
CGINYSE: GIB: Provides information technology and business consulting services.
10+ YOEBachelor's degree, 10+ years IT experience, ability to obtain Public Trust clearance, experience administering AI infrastructure, help desk/support experience, strong documentation and troubleshooting skills.
CGINYSE: GIB: Provides information technology and business consulting services.
7+ YOEBachelor's degree,7+ years IT experience,ability to obtain Public Trust clearance,experience with AI infrastructure,help desk support,technical documentation and governance.
SimVentions: Provides engineering and technology services for defense customers.
0+ YOEGED or high school diploma; 0–2 years of customer-facing technical support experience; proficiency with Microsoft 365, Windows, Zendesk, and video conferencing; ability to obtain Secret clearance.
Microsoft 365, Windows Operating Systems, Microsoft Teams, Zendesk, Microsoft Active Directory, Microsoft Entra ID
SimVentions: An employee-owned technology delivering innovative products and solutions for customers.
0+ YOE0–2 years of customer-facing technical support experience; proficiency with Microsoft 365 and Windows Operating Systems; hardware, software, network, A/V, documentation, and customer support skills. GED or high school diploma required.
Microsoft 365, Windows Operating Systems, Microsoft Teams, Zendesk, Microsoft Active Directory, Microsoft Entra ID