9 it help specialist jobs at 7 companies in Middletown, MD
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IT Help Desk Specialis
Washington, District of Columbia, United States
OnsiteContract
Custom Software Systems: Provides IT modernization and data solutions for government agencies.
Provide enterprise endpoint and desktop support for Windows/macOS, imaging, Active Directory/Entra ID administration, MDM, Ivanti/KACE/JAMF/Intune experience, strong troubleshooting and security-focused practices.
Windows, macOS, Active Directory, Microsoft Entra ID, Ivanti EPM, KACE, Sentinel, VSOC, JAMF, Microsoft Intune, Event Viewer, macOS Console, BitRaser, AWS
US Health Partners: National platform supporting independent cardiovascular and vascular practices.
3+ YOEAssociate's or bachelor's degree in IT or related field, or equivalent experience; 3+ years in IT support; desktop, server, networking, application, telephony, and help desk support skills.
Concept Plus: Delivers enterprise IT services for federal government agencies.
3+ YOERequires 3–5 years of Tier 2 IT help desk or technical support experience, Microsoft 365 administration, SharePoint, Teams, OneDrive, and Jira Service Management experience; regulated-environment experience preferred.
Microsoft 365, SharePoint Online, Microsoft Teams, OneDrive for Business, Jira Service Management (JSM), Entra ID (Azure AD), Microsoft 365, SSO, SAML, API, CMMC, NIST, ISO, HIPAA, Oracle
Piedmont Global Language Solutions: Global provider of translation, interpretation, and language training services.
4+ YOE4+ years help desk/desktop support experience; Microsoft 365, Entra ID, Intune administration; Windows and macOS troubleshooting; PowerShell and ITSM experience; strong customer service and training skills.
Microsoft 365, Entra ID, Intune, Claude, Copilot, ChatGPT, Exchange Online, Teams, SharePoint, OneDrive, PowerShell, Windows 11, macOS, Jira Service Management, ServiceNow, Freshservice
PLUS CommunicationsNYSE: OMC: Provides strategic communications and public affairs consulting services.
3+ YOERequires 3–4 years of help desk experience, a bachelor's degree or equivalent technical certifications, Microsoft 365 proficiency, ticketing-system experience, strong communication, organization, confidentiality, and prioritization skills.
Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Jira, ServiceNow, Zendesk
GDITNYSE: GD: Delivers IT and mission services to government agencies.
3+ YOE3+ years IT support experience providing Tier 1/2 help desk and remote desktop support, VTC support (Microsoft Teams, WebEx, Skype), hardware/software deployment, ticketing systems, and strong customer service skills.
CGINYSE: GIB: Provides information technology and business consulting services.
10+ YOEBachelor's degree, 10+ years IT experience, ability to obtain Public Trust clearance, experience administering AI infrastructure, help desk/support experience, strong documentation and troubleshooting skills.
CGINYSE: GIB: Provides information technology and business consulting services.
7+ YOEBachelor's degree,7+ years IT experience,ability to obtain Public Trust clearance,experience with AI infrastructure,help desk support,technical documentation and governance.