12 it help specialist jobs at 10 companies in Virginia
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IT Help Desk Specialist
Alexandria, Virginia, United States
OnsiteFull Time
Lawelawe Technology Services: Provides IT and digital solutions to federal government agencies.
3+ YOEBachelor’s degree in a related field, 3–5 years of end-user technical support, operating systems and hardware proficiency, ticketing system experience, inventory management, desk-side support, and US citizenship.
Windows, macOS, Microsoft Certified, ServiceNow, IT Service Management (ITSM), VPN
Denver or Alberta or District of Columbia or South Carolina or North Carolina or West Virginia or New Hampshire or Massachusetts or South Dakota or Rhode Island or Pennsylvania or North Dakota or Mississippi or Connecticut or Washington or New Mexico or New Jersey or California or Wisconsin or Tennessee or Minnesota or Louisiana or Virginia or Oklahoma or New York or Nebraska or Missouri or Michigan or Maryland or Kentucky or Illinois or Delaware or Colorado or Arkansas or Wyoming or Vermont or Montana or Indiana or Georgia or Florida or Arizona or Alabama or Oregon or Nevada or Kansas or Hawaii or Alaska or Texas or Maine or Idaho or Utah or Ohio or Iowa
$60k-$65k/yrRemoteFull Time
Greystone Technology: Provides outsourced managed IT support and technology consulting services.
1+ YOERequires 1–3 years in IT help desk or desktop support, troubleshooting Microsoft platforms, networking, VPNs, peripherals, and basic technical issues; strong customer service and problem-solving skills.
Microsoft 365, Microsoft Active Directory, Windows, TCP/IP, DNS, DHCP, LAN/WAN, VPN, Apple, Mac OS, iOS
1+ YOEHigh school diploma/GED,1+ years help-desk experience,experience with software installation,troubleshooting,user support,good communication and problem-solving skills,ability to travel to branch locations.
Concept Plus: Delivers enterprise IT services for federal government agencies.
3+ YOERequires 3–5 years of Tier 2 IT help desk or technical support experience, Microsoft 365 administration, SharePoint, Teams, OneDrive, and Jira Service Management experience; regulated-environment experience preferred.
Microsoft 365, SharePoint Online, Microsoft Teams, OneDrive for Business, Jira Service Management (JSM), Entra ID (Azure AD), Microsoft 365, SSO, SAML, API, CMMC, NIST, ISO, HIPAA, Oracle
Piedmont Global Language Solutions: Global provider of translation, interpretation, and language training services.
4+ YOE4+ years help desk/desktop support experience; Microsoft 365, Entra ID, Intune administration; Windows and macOS troubleshooting; PowerShell and ITSM experience; strong customer service and training skills.
Microsoft 365, Entra ID, Intune, Claude, Copilot, ChatGPT, Exchange Online, Teams, SharePoint, OneDrive, PowerShell, Windows 11, macOS, Jira Service Management, ServiceNow, Freshservice
Department of the Navy: Protects the United States through naval and marine operations.
Bachelor's degree in a computer-related field or qualifying specialized experience; knowledge of IT security, cybersecurity threats, networks, operating systems, troubleshooting, customer support, and help desk resolution.
PLUS CommunicationsNYSE: OMC: Provides strategic communications and public affairs consulting services.
3+ YOERequires 3–4 years of help desk experience, a bachelor's degree or equivalent technical certifications, Microsoft 365 proficiency, ticketing-system experience, strong communication, organization, confidentiality, and prioritization skills.
Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Jira, ServiceNow, Zendesk
GDITNYSE: GD: Delivers IT and mission services to government agencies.
3+ YOE3+ years IT support experience providing Tier 1/2 help desk and remote desktop support, VTC support (Microsoft Teams, WebEx, Skype), hardware/software deployment, ticketing systems, and strong customer service skills.
SimVentions: Provides engineering and technology services for defense customers.
0+ YOEGED or high school diploma; 0–2 years of customer-facing technical support experience; proficiency with Microsoft 365, Windows, Zendesk, and video conferencing; ability to obtain Secret clearance.
Microsoft 365, Windows Operating Systems, Microsoft Teams, Zendesk, Microsoft Active Directory, Microsoft Entra ID
SimVentions: An employee-owned technology delivering innovative products and solutions for customers.
0+ YOE0–2 years of customer-facing technical support experience; proficiency with Microsoft 365 and Windows Operating Systems; hardware, software, network, A/V, documentation, and customer support skills. GED or high school diploma required.
Microsoft 365, Windows Operating Systems, Microsoft Teams, Zendesk, Microsoft Active Directory, Microsoft Entra ID
James Madison University: Public research university offering undergraduate and graduate educational programs.
Lead and support an IT help desk team; advanced troubleshooting, Windows and macOS expertise, Microsoft 365 and identity management knowledge, ticketing and data reporting, strong communication and supervisory skills.
Windows, macOS, Microsoft 365, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Okta, IT service management