11 it help specialist jobs at 9 companies in White Marsh, MD
4d
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IT Help Desk SPECIALIST
Upper Marlboro, Maryland, United States
OnsiteFull Time
College diploma or university degree in computer science or 2 years equivalent experience; PC hardware, software, ticketing, troubleshooting, communication, and customer service skills required.
Remedy, ServiceNow, Okta, NinjaOne, Identity and Access Management (IAM), Remote Monitoring and Management (RMM)
4d
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IT Help Desk SPECIALIST
Upper Marlboro, Maryland, United States
OnsiteFull Time
2+ YOERequires a computer science diploma or degree or equivalent experience, ticketing-system experience, hardware troubleshooting, desktop software support, research, communication, prioritization, and problem-solving skills.
Remedy, ServiceNow, Okta, NinjaOne, Microsoft Windows, Identity and Access Management (IAM), Remote Monitoring and Management (RMM)
1mo
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IT Help Desk Specialis
Washington, District of Columbia, United States
OnsiteContract
Provide enterprise endpoint and desktop support for Windows/macOS, imaging, Active Directory/Entra ID administration, MDM, Ivanti/KACE/JAMF/Intune experience, strong troubleshooting and security-focused practices.
Windows, macOS, Active Directory, Microsoft Entra ID, Ivanti EPM, KACE, Sentinel, VSOC, JAMF, Microsoft Intune, Event Viewer, macOS Console, BitRaser, AWS
6d
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IT Help Desk Support Specialist – Tier II
Aberdeen Proving Ground, Maryland, United States
OnsiteFull Time
3+ YOERequires Windows and enterprise software troubleshooting, networking fundamentals, enterprise IT support experience, DoD 8570/8140 certification, DCWF Code 411 compliance, and ability to obtain a security clearance.
Windows, TCP/IP, DNS, DHCP, Active Directory, ITIL, DISA Security Technical Implementation Guides (STIGs), IT service management (ITSM), Service Level Agreement (SLA)
6d
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Healthcare IT Support Specialist
Greenbelt, Maryland, United States
OnsiteFull Time
3+ YOEAssociate's or bachelor's degree in IT or related field, or equivalent experience; 3+ years in IT support; desktop, server, networking, application, telephony, and help desk support skills.
EMR, NextGen, EHR, TCP/IP, DNS, DHCP, VoIP, SIP, IVR, CompTIA A+, Network+, Server+
4w
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Sr. IT Support Specialist
Arlington, Virginia, United States
OnsiteFull Time
4+ YOE4+ years help desk/desktop support experience; Microsoft 365, Entra ID, Intune administration; Windows and macOS troubleshooting; PowerShell and ITSM experience; strong customer service and training skills.
Microsoft 365, Entra ID, Intune, Claude, Copilot, ChatGPT, Exchange Online, Teams, SharePoint, OneDrive, PowerShell, Windows 11, macOS, Jira Service Management, ServiceNow, Freshservice
1w
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IT & Business Operations Specialist
Arlington, Virginia, United States
$60k/yr HybridFull Time
3+ YOERequires 3–4 years of help desk experience, a bachelor's degree or equivalent technical certifications, Microsoft 365 proficiency, ticketing-system experience, strong communication, organization, confidentiality, and prioritization skills.
Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Jira, ServiceNow, Zendesk
3mo
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IT Administrator (Deskside Support Specialist)
Washington, District of Columbia, United States
OnsiteFull Time
5+ YOEBachelor’s degree or equivalent experience; 5+ years IT help desk/technical support; AD/Windows/Microsoft Office; strong customer service.
Active Directory, Windows operating system, Microsoft Office, IT ticketing system, Cisco networking equipment, VPNs
2mo
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IT Administrator (Deskside Support Specialist)
Washington, District of Columbia, United States
$90k-$104k/yr OnsiteFull Time
5+ YOE5+ years IT help desk/technical support; active clearance; Bachelor's degree or equivalent experience; strong hardware/software troubleshooting; AD, Windows, Office; security certifications preferred.
Active Directory, Microsoft Windows, Microsoft Office, Ticketing systems, Cisco networking, VPNs
1mo
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Sr. AI Technology IT Support Specialist
Woodlawn, Maryland, United States
$113k-$223k/yr OnsiteFull Time
10+ YOEBachelor's degree, 10+ years IT experience, ability to obtain Public Trust clearance, experience administering AI infrastructure, help desk/support experience, strong documentation and troubleshooting skills.
1mo
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AI Technology IT Support Specialist (Mid-Level)
Baltimore or Woodlawn
$80k-$157k/yr OnsiteFull Time
7+ YOEBachelor's degree,7+ years IT experience,ability to obtain Public Trust clearance,experience with AI infrastructure,help desk support,technical documentation and governance.