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IT Support Analyst
Boston, Massachusetts, United States
$55k-$75k/yr HybridFull Time
3+ YOEDegree in CS or 3 years' experience, 1–3 years ITIL v4 preferred, helpdesk experience, Windows/AD/Exchange/Office365/JAMF/PowerShell skills, strong customer service and problem solving.
AD, DFS, DNS, WSUS, Microsoft Windows 10, Microsoft Windows 11, Microsoft Office Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Microsoft Teams, Microsoft Exchange, Microsoft Windows Server 2016, Microsoft Windows Server 2019, SCCM, AutoPilot, Microsoft Intune, JAMF, Veeam, Egnyte, PowerShell, Fortinet VPN, Office 365, macOS, iOS, Android, ITIL v4
5d
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Mark Applied
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IT Support Analyst
Boston, Massachusetts, United States
$55k-$75k/yr HybridFull Time
Helpdesk experience, 1-3 years ITIL v4 preferred, degree in computer science or 3 years equivalent experience, familiarity with AD/DFS/DNS/WSUS, Microsoft 365 apps, Windows, JAMF, SCCM, PowerShell, and strong customer service skills.
ITIL v4, AD, DFS, DNS, WSUS, Microsoft Windows 10, Microsoft Windows 11, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Microsoft Teams, Microsoft Exchange, Microsoft Windows Server 2016, Microsoft Windows Server 2019, SCCM, AutoPilot, In-Tune, JAMF, Veeam, Egnyte, PowerShell, Fortinet VPN, Office 365