5 it helpdesk technician jobs at 5 companies in Boston, MA
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IT Helpdesk Technician (Information Technology)
Taunton, Massachusetts, United States
$70k-$78k/yrHybridFull Time
Martignetti Companies: Distributes wine, spirits, and beer to retailers and restaurants.
1+ YOEAssociate's degree required, 1-2 years IT helpdesk experience preferred. Experience with Zendesk, Microsoft Active Directory/Entra ID, Windows/iOS/Android, Office apps. Strong customer service, troubleshooting, and documentation skills.
Zendesk, Microsoft Active Directory, Entra ID, Windows, IOS, Android, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Neat, Crestron
Vinfen: Non-profit provider of community-based health and human services.
4+ YOEFour to five years of related experience, high school diploma or GED, valid driver's license, and strong Windows, networking, Citrix, Active Directory, and technical support skills.
Citrix, VPN, LogMeIn, Microsoft Exchange, Microsoft Active Directory, Microsoft Windows 7, Windows XP Embedded, Windows Embedded Standard 7, Microsoft Office 2007, Microsoft Office 2010, Symantec A/V, TCP/IP, LAN, Microsoft PowerShell, PBX, IP
Framingham Public Schools: Public school district providing K-12 education in Framingham, Massachusetts.
2+ YOEAssociate's degree preferred in IT, 2+ years helpdesk/technical support experience, ability to travel between sites, strong hardware/OS, imaging, deployment, ticketing, Google Workspace, and clear communication skills; bilingual preferred.
CMIT Solutions: Managed IT and cybersecurity services for small businesses.
2+ YOEAssociate degree in IT, computer science, or related field or equivalent experience; 2 years in helpdesk or technical support; Microsoft 365, Hosted Exchange, RMM, and IT security knowledge.
Microsoft 365, Hosted Exchange, Remote Monitoring and Management (RMM), CompTIA Network+, CompTIA Security+, Microsoft Certified, Jamf, Service Level Agreements (SLA), SIEM
2+ YOERequires 2+ years of mechanical, electrical, electronics, or IT technical experience, field experience, English fluency, problem-solving ability, teamwork, communication, and hands-on aptitude.