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Customer Support Team Lead - IT
Harrisonburg, Virginia, United States
$58k/yr OnsiteFull Time
James Madison University
James Madison University: Public research university offering undergraduate and graduate educational programs.
Lead and support an IT help desk team; advanced troubleshooting, Windows and macOS expertise, Microsoft 365 and identity management knowledge, ticketing and data reporting, strong communication and supervisory skills.
Windows, macOS, Microsoft 365, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Okta, IT service management
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