1 it operations analyst job at 1 company in Centerville, OH
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Senior IT Service Quality Analyst
Cincinnati, Ohio, United States
HybridFull Time
Core Specialty: Provides tailored specialty insurance and reinsurance solutions.
2+ YOEBachelor's degree in computer science or related field, or equivalent experience; 2+ years in ITSM or service quality; ITIL process, analytics, dashboards, and enterprise IT operations experience required.
Jira Service Management, ServiceNow, BMC Remedy, Jira, JQL, Microsoft Excel, Power BI, CMDB, ITAM, SAM