IT Service Management (ITSM) Analyst - Incident Management
Louisville, Kentucky, United States
RemoteFull Time
NTT DATATokyo Stock Exchange: 9613: Global digital business and IT services provider.
8+ YOEBachelor's degree or equivalent experience; 8+ years in IT operations, service management, or systems/process analysis; 6+ years leading incident improvements, ITIL v4, automation, and cross-team influence.
ServiceNow, Service Operations Workspace, Statuspage, Zoom, Microsoft Teams