Post-secondary IT education or equivalent experience, IT support team leadership, distributed IT operations experience, Windows and Microsoft 365 expertise, ITSM knowledge, troubleshooting, and stakeholder collaboration.
Windows 10/11, Microsoft 365, Microsoft Teams, Microsoft Intune, ITSM, ITIL, CMDB, SLA, KPI
Entertainment Partners: Provides payroll and workforce management for entertainment productions.
Experience supervising an IT service desk, strong ITIL knowledge, ticketing and reporting experience, Tier 2 application support, stakeholder communication, and service improvement focus.
InstacartNasdaq: CART: Provides grocery delivery and retail technology solutions.
5+ YOE5+ years in IT operations or support management; experience leading logistics/onboarding/procurement teams; hands-on asset lifecycle management (Oomnitza or similar); Jira Service Management proficiency; strong written communication and project management.
Oomnitza, Jira Service Management, Jira, Slack, Confluence, ITAM
Parma or Italy or Paris or Chippenham or Cary or Stockholm or Toronto or Shanghai
€63k/yrHybridFull Time
Chiesi: Develops and manufactures drugs for respiratory and rare diseases.
Advanced degree in life sciences or related field, significant clinical operations experience in pharma/CRO managing global programs across phases (including RWE), ICH-GCP knowledge, CRO/vendor management, program and budget oversight, and strong stakeholder leadership; English fluency required.
Porter Airlines: Provides regional and transcontinental scheduled passenger air transportation services.
4+ YOEPost-secondary education;4+ years vendor management/procurement/IT operations experience;contract renewal and negotiation experience;knowledge of SLAs/KPIs;strong stakeholder, analytical, and communication skills;proficient with Google Suite and Microsoft Office.
5+ YOE1+ MgmtBachelor's degree or equivalent experience, minimum 5 years relevant experience, 1 year leadership experience, internal audit methodology, strong control and infrastructure auditing knowledge, and excellent communication and analytical skills.
server operating systems, server virtualization systems, database management platforms, middleware technologies, storage infrastructure, network infrastructure, firewalls, VPN, data backup solutions, email management systems, mainframe systems, job scheduling systems, cloud computing, agile, DevOps tools, API Management, ITIL Standards