16 it operations manager jobs at 5 companies in Ames, IA
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IT Operations Analyst
Ankeny, Iowa, United States
$61k-$80k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience, 3+ years of IT analyst experience, service management tools, PowerShell or Python, strong communication, documentation, and rotating on-call availability.
ServiceNow, Jira, Confluence, Microsoft Teams, Smartsheet, PowerShell, Python, Bomgar, BeyondTrust, Microsoft
1mo
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Manager, IT - Infrastructure
West Des Moines, Iowa, United States
$94k-$177k/yr OnsiteFull Time
5+ YOEBachelor's degree preferred, minimum 5 years leading IT infrastructure or operations, experience in project and vendor management, budgeting, systems management, and regulatory compliance.
2d
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IT Service Desk Queue Manager
Des Moines, Iowa, United States
$62k-$65k/yr OnsiteFull Time
5+ YOERequires 5–8+ years in ITSM and service desk operations, with expertise in ticket governance, SLA management, escalation, reporting, workflow automation, and ServiceDesk Plus administration.
ManageEngine ServiceDesk Plus, ITSM, ITIL, Microsoft Excel, Power BI
1d
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IT Service Desk Queue Specialist
Des Moines, Iowa, United States
HybridFull Time
5+ YOEBachelor's degree or equivalent experience, 5–8+ years in enterprise Service Desk and ITSM operations, 3+ years managing ManageEngine ServiceDesk Plus queues, ITIL expertise, SLA operations, analytics, and communication skills.
ManageEngine ServiceDesk Plus, Microsoft Excel, Power BI, ServiceNow, Jira Service Management, PowerShell
1d
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Business Unit Manager- Food- Dallas
DeSoto or Des Moines
OnsiteFull Time
7+ YOE3+ MgmtBachelor's degree in science or related field, 7+ years of laboratory experience, 3+ years of supervisory experience, strong technical and management skills, financial analysis ability, and fluent English.
eLims, Laboratory Information Management System, IT
1d
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IT Service Desk Queue Specialist
Des Moines, Iowa, United States
HybridFull Time
5+ YOEBachelor's degree or equivalent experience; 5–8+ years in enterprise service desk and ITSM operations; 3+ years managing queues in ManageEngine ServiceDesk Plus or similar; ITIL and SLA governance expertise.
ManageEngine ServiceDesk Plus, ITSM, ITIL, Microsoft Excel, Power BI
2d
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IT Service Desk Queue Specialist
Des Moines, Iowa, United States
HybridFull Time
5+ YOEBachelor's degree or equivalent experience; 5–8+ years in enterprise service desk/ITSM operations; 3+ years managing queues in ManageEngine ServiceDesk Plus or similar; ITIL, SLA, analytics, and communication expertise.
ManageEngine ServiceDesk Plus, ITIL, Microsoft Excel, Power BI
2d
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IT Service Desk Queue Specialist
Des Moines, Iowa, United States
HybridFull Time
5+ YOEBachelor's degree or equivalent experience; 5–8+ years in enterprise service desk and ITSM operations; 3+ years managing queues in ManageEngine ServiceDesk Plus or similar; ITIL, SLA, analytics, and communication expertise.
ManageEngine ServiceDesk Plus, ITSM, ITIL, Microsoft Excel, Power BI
2d
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IT Service Desk Queue Specialist
Des Moines, Iowa, United States
HybridFull Time
5+ YOEBachelor's degree or equivalent experience; 5–8+ years in enterprise service desk and ITSM operations; 3+ years managing ManageEngine ServiceDesk Plus queues; ITIL, SLA, reporting, and stakeholder communication expertise.
ManageEngine ServiceDesk Plus, ITSM, ITIL, Microsoft Excel, Power BI, ServiceNow, Jira Service Management, PowerShell
1d
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IT Service Desk Queue Specialist
Des Moines, Iowa, United States
HybridFull Time
5+ YOEBachelor's degree or equivalent experience; 5–8+ years in enterprise Service Desk and ITSM operations; 3+ years managing queues in ManageEngine ServiceDesk Plus or similar; ITIL, SLA, analytics, and stakeholder communication expertise.
ManageEngine ServiceDesk Plus, ITSM, ITIL, Microsoft Excel, Power BI
1d
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IT Service Desk Queue Specialist
Des Moines, Iowa, United States
HybridFull Time
3+ YOEBachelor's degree or equivalent experience; 5–8+ years in enterprise Service Desk and ITSM operations; 3+ years managing queues in ManageEngine ServiceDesk Plus or similar; ITIL, SLA, analytical, troubleshooting, and communication skills.
ManageEngine ServiceDesk Plus, ITSM, ITIL, Microsoft Excel, Power BI
1d
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IT Service Desk Queue Specialist
Des Moines, Iowa, United States
HybridFull Time
5+ YOEBachelor's degree or equivalent experience; 5–8+ years in enterprise Service Desk/ITSM operations; 3+ years managing queues in ManageEngine ServiceDesk Plus or similar; ITIL, SLA governance, analytics, and communication skills.
ManageEngine ServiceDesk Plus, ITIL, Microsoft Excel, Power BI
1d
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IT Service Desk Queue Specialist
Des Moines, Iowa, United States
HybridFull Time
5+ YOEBachelor's degree or equivalent experience; 5–8+ years in enterprise service desk and ITSM operations; 3+ years managing queues in ManageEngine ServiceDesk Plus or similar; ITIL, SLA, reporting, analytics, and stakeholder communication expertise.
ManageEngine ServiceDesk Plus, Microsoft Excel, Power BI, ServiceNow, Jira Service Management, PowerShell
2d
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Delivery Lead- Infrastructure Managed Services and IT Asset Management
Des Moines, Iowa, United States
HybridFull Time
Experience leading complex infrastructure managed services, multidisciplinary teams, service delivery, operational governance, HAM/SAM, financial management, transformation, and enterprise infrastructure environments.
Hardware Asset Management (HAM), Software Asset Management (SAM), Azure, AWS, GCP, AIOps, ITSM, ITOM, ServiceNow, VMware, Hyper-V, CMDB
1d
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Delivery Lead- Infrastructure Managed Services and IT Asset Management
Des Moines, Iowa, United States
OnsiteFull Time
Experience leading enterprise infrastructure managed services, multidisciplinary teams, service delivery, operational governance, financial management, HAM/SAM, transformation, and client stakeholder relationships.
Hardware Asset Management (HAM), Software Asset Management (SAM), Azure, AWS, GCP, AIOps, ITSM, ITOM, ServiceNow, VMware, Hyper-V, Windows, Linux, CMDB
1d
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Delivery Lead- Infrastructure Managed Services and IT Asset Management
Des Moines, Iowa, United States
OnsiteFull Time
Extensive enterprise infrastructure delivery experience, multidisciplinary team leadership, operational governance, financial management, and HAM/SAM oversight. US work authorization required; visa sponsorship unavailable.
AIOps, ITSM, ITOM, ServiceNow, Microsoft Azure, AWS, GCP, VMware, Hyper-V, CMDB
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