Maintain site IT operations and SLAs, track and report KPIs, manage regional hardware/configurations, lead incident and problem management, coordinate with vendors and cross-functional teams.
Form Energy: Developing multi-day batteries for grid-scale energy storage.
10+ YOE5+ Mgmt10+ years in IT with 5+ years leading IT operations/infrastructure across multiple sites; operational maturity in identity, endpoint, network, and Microsoft 365/Azure; ITSM/ITIL practices and experience producing audit-ready ITGC evidence.
Microsoft 365, Azure, Google Workspace, Entra ID, Active Directory, MFA, SCIM, SSO, MDM, Windows, macOS
Austin or Charleston or Charlotte or Harrisburg or Miami or Nashville or Pittsburgh or Raleigh
$128k-$199k/yrOnsiteFull Time
K&L Gates: Global law firm providing comprehensive legal and regulatory counsel.
5+ YOE5+ years in IT operations/ITSM, ITIL 4 Foundation required, hands-on ServiceNow ITSM experience, Major Incident leadership, CMDB/CSDM knowledge, strong communication and decision-making skills.
Beachwood or Galesburg or Houston or Menomonee Falls or Moon Township or Raleigh
$113k-$165k/yrHybridFull Time
EatonNYSE: ETN: Manages electrical, hydraulic, and mechanical power systems globally.
5+ YOEBachelor's degree, 5+ years in business analysis or related technology projects, 3+ years with ServiceNow, strong communication, data analysis, process ownership, and stakeholder management skills.
ServiceNow, IT Service Management, IT Asset Management, IT Operations Management