6 it operations specialist jobs at 1 company in Iowa
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IT Service Desk Queue Specialist
Des Moines, Iowa, United States
HybridFull Time
5+ YOEBachelor's degree or equivalent experience, 5–8+ years in enterprise Service Desk and ITSM operations, 3+ years managing ManageEngine ServiceDesk Plus queues, ITIL expertise, SLA operations, analytics, and communication skills.
ManageEngine ServiceDesk Plus, Microsoft Excel, Power BI, ServiceNow, Jira Service Management, PowerShell
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IT Service Desk Queue Specialist
Des Moines, Iowa, United States
HybridFull Time
5+ YOEBachelor's degree or equivalent experience; 5–8+ years in enterprise service desk and ITSM operations; 3+ years managing queues in ManageEngine ServiceDesk Plus or similar; ITIL and SLA governance expertise.
ManageEngine ServiceDesk Plus, ITSM, ITIL, Microsoft Excel, Power BI
2w
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IT Service Desk Queue Specialist
Des Moines, Iowa, United States
HybridFull Time
5+ YOEBachelor's degree or equivalent experience; 5–8+ years in enterprise service desk and ITSM operations; 3+ years managing queues in ManageEngine ServiceDesk Plus or similar; ITIL, SLA, analytics, and communication expertise.
ManageEngine ServiceDesk Plus, ITSM, ITIL, Microsoft Excel, Power BI
2w
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IT Service Desk Queue Specialist
Des Moines, Iowa, United States
HybridFull Time
5+ YOEBachelor's degree or equivalent experience; 5–8+ years in enterprise service desk and ITSM operations; 3+ years managing ManageEngine ServiceDesk Plus queues; ITIL, SLA, reporting, and stakeholder communication expertise.
ManageEngine ServiceDesk Plus, ITSM, ITIL, Microsoft Excel, Power BI, ServiceNow, Jira Service Management, PowerShell
2w
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IT Service Desk Queue Specialist
Des Moines, Iowa, United States
HybridFull Time
3+ YOEBachelor's degree or equivalent experience; 5–8+ years in enterprise Service Desk and ITSM operations; 3+ years managing queues in ManageEngine ServiceDesk Plus or similar; ITIL, SLA, analytical, troubleshooting, and communication skills.
ManageEngine ServiceDesk Plus, ITSM, ITIL, Microsoft Excel, Power BI
2w
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Mark Applied
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IT Service Desk Queue Specialist
Des Moines, Iowa, United States
HybridFull Time
5+ YOEBachelor's degree or equivalent experience; 5–8+ years in enterprise service desk and ITSM operations; 3+ years managing queues in ManageEngine ServiceDesk Plus or similar; ITIL, SLA, reporting, analytics, and stakeholder communication expertise.
ManageEngine ServiceDesk Plus, Microsoft Excel, Power BI, ServiceNow, Jira Service Management, PowerShell