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2 it operations supervisor jobs at 2 companies in Needham, MA

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Network Team Supervisor (IT Service Management and Operations Supervisor)
Boston, Massachusetts, United States
$107k-$157k/yr HybridFull Time
Commonwealth of Massachusetts
Commonwealth of Massachusetts: Providing public services and governance to the people of Massachusetts.
3+ YOEMinimum 3 years IT service management/operations experience, leadership of network teams, knowledge of networking (firewalls, routers, switches), cloud networking (AWS), automation/IaC, and cybersecurity; relevant certifications preferred.
AWS, SD-WAN, Infrastructure as Code (IaC)
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IT Helpdesk Supervisor
Framingham, Massachusetts, United States
$54k-$80k/yr HybridFull Time
HealthDrive
HealthDrive: Provides on-site medical services for residents in long-term care.
5+ YOE2+ MgmtSupervise IT support team, manage helpdesk operations and ticketing, support EMR and Microsoft 365, coordinate onboarding and M&A technology integrations; 5+ years IT support and 2+ years supervisory experience.
Freshdesk, Freshservice, ServiceNow, Jira Service Management, Microsoft 365, Electronic Medical Records (EMR)
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