Prairie Ridge Integrated Behavioral Healthcare: Provides mental health and substance use treatment services.
Associates in IT or equivalent experience required; proficiency with Windows 11/Server and Microsoft Office; PC hardware, network and VOIP troubleshooting; valid driver’s license; strong communication and documentation skills.
Windows 11, Windows Server, Microsoft Office, VOIP
S.J. Smith: S.J. Smith distributes industrial gases and welding equipment.
2+ YOEAssociate's degree in computer science or equivalent, 2+ years IT support experience, proficiency with Microsoft Office, valid driver's license, strong communication skills.
Denver or Alberta or District of Columbia or South Carolina or North Carolina or West Virginia or New Hampshire or Massachusetts or South Dakota or Rhode Island or Pennsylvania or North Dakota or Mississippi or Connecticut or Washington or New Mexico or New Jersey or California or Wisconsin or Tennessee or Minnesota or Louisiana or Virginia or Oklahoma or New York or Nebraska or Missouri or Michigan or Maryland or Kentucky or Illinois or Delaware or Colorado or Arkansas or Wyoming or Vermont or Montana or Indiana or Georgia or Florida or Arizona or Alabama or Oregon or Nevada or Kansas or Hawaii or Alaska or Texas or Maine or Idaho or Utah or Ohio or Iowa
$60k-$65k/yrRemoteFull Time
Greystone Technology: Provides outsourced managed IT support and technology consulting services.
1+ YOERequires 1–3 years in IT help desk or desktop support, troubleshooting Microsoft platforms, networking, VPNs, peripherals, and basic technical issues; strong customer service and problem-solving skills.
Microsoft 365, Microsoft Active Directory, Windows, TCP/IP, DNS, DHCP, LAN/WAN, VPN, Apple, Mac OS, iOS
Ark Data Centers: Provides secure data center colocation and cloud infrastructure solutions.
1+ YOEAssociate degree or equivalent experience; 1+ year technical customer support experience; troubleshooting skills across hardware, software, networks, Microsoft servers, VMware, Windows, Active Directory, and O365.
Microsoft Servers, VMware, Windows Operating Systems, Active Directory, Microsoft O365, Microsoft Word, service management system, VOIP, WAN, LAN, routers
DuTrac Community Credit Union: Member-owned cooperative providing banking and personal financial services.
1+ YOEAssociate degree in IT and 1-3 years related experience; support PCs, printers, Windows OS, Active Directory, Microsoft 365/Azure AD, SharePoint, Exchange, Teams; server patching and virtualization experience.
Windows, Active Directory, Microsoft 365, Azure AD, Microsoft SharePoint, Microsoft Exchange, Microsoft Teams
United States Air Force: The branch of the U.S. Armed Forces providing air and space defense.
1+ YOERequires Air National Guard membership, one year of specialized IT experience, and eligibility for Top Secret clearance. Experience with IT systems, cybersecurity, COMPUSEC, COMSEC, and information assurance is required.
Local Area Network (LAN), Local Management Device/Key Processor (LMD/KP), Data Transfer Device (DTD), Simple Key Loader (SKL), Electronic Key Management System (AFEKMS), Microsoft Windows, Local COMSEC Management Software, Secure Terminal Equipment (STE), Secure Telephone Unit III (STU-III), FORTEZZA, USAJOBS
CognizantNasdaq: CTSH: Provides global information technology and business process outsourcing services.
5+ YOEBachelor's degree or equivalent experience; 5–8+ years in enterprise service desk and ITSM operations; 3+ years managing queues in ManageEngine ServiceDesk Plus or similar; ITIL and SLA governance expertise.
ManageEngine ServiceDesk Plus, ITSM, ITIL, Microsoft Excel, Power BI
CognizantNasdaq: CTSH: Provides global information technology and business process outsourcing services.
5+ YOEBachelor's degree or equivalent experience; 5–8+ years in enterprise Service Desk and ITSM operations; 3+ years managing queues in ManageEngine ServiceDesk Plus or similar; ITIL, SLA, analytics, and stakeholder communication expertise.
ManageEngine ServiceDesk Plus, ITSM, ITIL, Microsoft Excel, Power BI
CognizantNASDAQ: CTSH: Provides IT consulting and technology services to global enterprises.
3+ YOEBachelor's degree or equivalent experience; 5–8+ years in enterprise Service Desk and ITSM operations; 3+ years managing queues in ManageEngine ServiceDesk Plus or similar; ITIL, SLA, analytical, troubleshooting, and communication skills.
ManageEngine ServiceDesk Plus, ITSM, ITIL, Microsoft Excel, Power BI
CognizantNasdaq: CTSH: Provides IT consulting and digital business process services.
5+ YOEBachelor's degree or equivalent experience; 5–8+ years in enterprise service desk/ITSM operations; 3+ years managing queues in ManageEngine ServiceDesk Plus or similar; ITIL, SLA, analytics, and communication expertise.
ManageEngine ServiceDesk Plus, ITIL, Microsoft Excel, Power BI
CognizantNasdaq: CTSH: Provides IT consulting and digital business process services.
5+ YOEBachelor's degree or equivalent experience; 5–8+ years in enterprise service desk and ITSM operations; 3+ years managing queues in ManageEngine ServiceDesk Plus or similar; ITIL, SLA, analytics, and communication expertise.
ManageEngine ServiceDesk Plus, ITSM, ITIL, Microsoft Excel, Power BI
CognizantNasdaq: CTSH: Provides IT consulting and digital business process services.
5+ YOEBachelor's degree or equivalent experience; 5–8+ years in enterprise service desk and ITSM operations; 3+ years managing ManageEngine ServiceDesk Plus queues; ITIL, SLA, reporting, and stakeholder communication expertise.
ManageEngine ServiceDesk Plus, ITSM, ITIL, Microsoft Excel, Power BI, ServiceNow, Jira Service Management, PowerShell
CognizantNASDAQ: CTSH: Provides IT consulting and technology services to global enterprises.
5+ YOEBachelor's degree or equivalent experience; 5–8+ years in enterprise Service Desk/ITSM operations; 3+ years managing queues in ManageEngine ServiceDesk Plus or similar; ITIL, SLA governance, analytics, and communication skills.
ManageEngine ServiceDesk Plus, ITIL, Microsoft Excel, Power BI
CognizantNasdaq: CTSH: Provides global information technology and business process outsourcing services.
5+ YOEBachelor's degree or equivalent experience; 5–8+ years in enterprise service desk and ITSM operations; 3+ years managing queues in ManageEngine ServiceDesk Plus or similar; ITIL, SLA, reporting, analytics, and stakeholder communication expertise.
ManageEngine ServiceDesk Plus, Microsoft Excel, Power BI, ServiceNow, Jira Service Management, PowerShell
CognizantNASDAQ: CTSH: Provides IT consulting and technology services to global enterprises.
5+ YOEBachelor's degree or equivalent experience, 5–8+ years in enterprise Service Desk and ITSM operations, 3+ years managing ManageEngine ServiceDesk Plus queues, ITIL expertise, SLA operations, analytics, and communication skills.
ManageEngine ServiceDesk Plus, Microsoft Excel, Power BI, ServiceNow, Jira Service Management, PowerShell
IT Service Management (ITSM) Specialist - Configuration Management
Windsor or Des Moines or Boston or Jacksonville or Atlanta or New York City or Charleston or Charlotte
$71k-$119k/yrOnsiteFull Time
Voya FinancialNYSE: VOYA: Provides retirement, investment, and insurance products and services.
4+ YOE4+ years in ITSM, ServiceNow and CMDB experience preferred, IT Asset/Configuration Management knowledge, Bachelor's degree or equivalent preferred, ITIL foundation preferred, Excel proficiency.
ServiceNow, CMDB, Software Asset Management (SAM) Professional, Common Services Data Model (CSDM), Microsoft Excel
UnityPoint Health: Non-profit health system providing hospital and clinical care services.
Requires a two-year computer science or programming degree, personal computer experience, desktop and device support experience, communication skills, and independent work ability. Healthcare IT and networking experience preferred.
Personal Computer, computer systems, peripherals, desktops, laptops, printers, mobile devices, Unified Communications, Video Conferencing
Kirkwood Community College: Public community college providing academic degrees and workforce training.
Must be a registered student, eligible for federal work-study, and enrolled in Network and System Administration or Computer Support Specialist. Strong multitasking, organization, communication, and attention to detail required.