Florida State University: A public research university that preserves, expands, and disseminates knowledge across disciplines and supports a vibrant academic community.
4+ YOESupervisory experience in a service desk or call center, 4 years of combined education/experience, strong customer service, time management, leadership, and data analysis skills.
AdventHealth: Non-profit health care system providing hospital and medical services.
1+ YOESupervise IT support technicians, ensure HIPAA compliance, oversee scheduling and work queues, require associate degree, 1+ year MIS experience, two IT certifications, proficiency with Microsoft Office and ServiceNow.
ServiceNow, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Visio, Microsoft Outlook, Microsoft Project, Microsoft Windows
Raymond JamesNew York Stock Exchange: RJF: Provides wealth management, investment banking, and retail banking services.
3+ YOE2+ MgmtLeads a team conducting risk-based due diligence on third-party vendors; reviews information security risks; ensures regulatory alignment; develops team and provides guidance.
Supervisor, IT Hospital Contact Center - Orlando Health - Downtown - Full Time
Orlando, Florida, United States
OnsiteFull Time
Orlando Health: A private, non-profit network of healthcare and hospital facilities.
0.5+ YOESix months call center experience required; high school diploma required (associate preferred); ability to lead staff, create 24x7 schedules, analyze call metrics, troubleshoot systems, and operate paging/radio.
ChenMed: Operates primary care centers providing healthcare services for seniors.
3+ YOELead front desk team; manage scheduling, patient experience, and compliance; 3+ years in a medical facility; HS diploma; English fluency; up to 10% travel.