12 it support analyst jobs at 9 companies in Dudley, MA
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IT Support Analyst
Boston, Massachusetts, United States
$60k-$100k/yr OnsiteFull Time
3+ YOE3+ years IT support experience, Bachelor’s in IT, Windows/macOS admin, Microsoft 365/Entra ID, networking fundamentals, deployment/imaging, strong communication and documentation skills.
Microsoft SharePoint, Windows 10, Windows 11, macOS, Microsoft 365, Microsoft Teams, Microsoft Entra ID, SmartDeploy, Microsoft Intune, Windows Server, VMware, SolidWorks
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Senior IT Support Analyst
Boston, Massachusetts, United States
OnsiteFull Time
5+ YOE5+ years IT support experience; advanced macOS and strong Windows troubleshooting; MDM, VPN, VTC, network and wireless troubleshooting; iOS/Android device support; compliance with NIST/CMMC-style controls.
Microsoft Intune, Jamf, Kandji, Jamf Security Cloud, Zscaler, Zoom Rooms, Microsoft Teams Rooms, macOS, Windows, iOS, Android, MDM, EDR, Microsoft Power Automate, Zapier, N8N, Slack, Zoom, Linear, Notion, bash, PowerShell, Python
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IT System Analyst
Norwich, Connecticut, United States
OnsiteFull Time
3+ YOEAssociate's degree or equivalent experience; 3+ years end-user/IT support; experience in financial services; strong Microsoft Office and Windows knowledge; ability to manage systems, access, vendors, and security tasks.
Microsoft Office Applications, Microsoft Windows
2mo
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Senior IT Business Analyst – Disciplined Contract Management (DCM)
Boston, Massachusetts, United States
$107k-$200k/yr HybridFull Time
8+ YOE8+ years IT experience with 5+ years as a Business/Systems/IT Business Analyst; strong requirements, policy/contract translation, Salesforce experience, Agile delivery support, QA/QE collaboration, and stakeholder facilitation skills.
Salesforce, Jira, Confluence
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IT Tech Support Analyst, Epic
Boston or Massachusetts
$57k-$67k/yr HybridFull Time
2+ YOEExperience with Epic implementations, hardware and network troubleshooting, PowerShell, Active Directory, Okta, SharePoint, Kuiper MDM, OnBase, and Biscom; minimum 2 years technical support experience; bachelor's in CS/IT preferred.
Epic, Kuiper MDM, PowerShell, Command Line, Okta, Active Directory, Microsoft SharePoint, Microsoft Outlook, Microsoft Azure, Entra, Biscom, OnBase, Windows, Microsoft Office, Microsoft Power Platform, Microsoft Lists, Microsoft Forms, Microsoft Power Automate, Microsoft Power Apps, TCP/IP, DNS, DHCP, VPN
2mo
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IT Service Desk Analyst
Boston, Massachusetts, United States
$52k-$66k/yr HybridFull Time
1+ YOE1-2 years support experience; Associates degree in MIS or equivalent experience; CompTIA or similar certs a plus; experience with OSX, Windows, Linux, Google Workspace, Slack, Okta; ITIL best practices; ability to lift ~50 lbs.
Google Workspace, Slack, Okta, OSX, Windows, Linux, ITIL
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Senior IT Business Analyst, GLP & GMP
Lexington, Massachusetts, United States
$127k-$172k/yr OnsiteFull Time
3+ YOEBachelor's in related field (Master preferred), 3+ years business analysis experience, 3+ years supporting GxP (GLP/GMP) environments, hands-on CSV/CSA and GAMP 5 experience, audit/inspection readiness, strong communication and analytical skills.
Computerized System Validation (CSV), Computer Systems Assurance (CSA), GAMP 5, ALCOA+, 21 CFR Part 11
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IT EPIC ANALYST II
Boston, Massachusetts, United States
$79k-$126k/yr HybridFull Time
1+ YOESupport and configure Epic applications, analyze workflows, troubleshoot issues, perform testing and migrations; bachelor\u0002s degree and minimum 1 year Epic experience required.
Epic
2mo
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IT EPIC ANALYST II
Boston, Massachusetts, United States
$79k-$126k/yr HybridFull Time
1+ YOEEpic application support experience (1+ year), Epic certification(s) in relevant modules, bachelor's degree (or associate + experience / HS + experience), application configuration, troubleshooting, testing, and strong communication skills.
Epic, EpicCare Ambulatory, Bones, Wisdom, Healthy Planet, Willow Ambulatory
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IT G&A Business Analyst
Boston, Massachusetts, United States
$110k-$165k/yr HybridFull Time
5+ YOEBachelor’s degree in computer science or related field, 5+ years supporting G&A business applications, pharmaceutical or biotech experience, analytical, communication, multitasking, and stakeholder management skills.
Ironclad Contracts Management, Coupa Procure to Pay, Porzio Transparency Spend, Microsoft Office Suite, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Smartsheet, Microsoft Project, IronClad, Coupa, MediSpend, ADP
2mo
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SR IT EPIC ANALYST Cadence/Referrals
Boston, Massachusetts, United States
$99k-$159k/yr HybridFull Time
3+ YOEBachelor's degree (or equivalent experience), Epic Cadence and Epic Referrals certification, minimum 3 years Cadence/Referrals Epic support experience, integration and workflow analysis, stakeholder communication, and user training.
Epic Cadance, Epic Referrals
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Senior IT Epic Analyst - Ambulatory Clinical Applications
Boston, Massachusetts, United States
$99k-$159k/yr HybridFull Time
3+ YOEBachelor's degree required; Epic certification preferred or willing to obtain; minimum 3 years Epic application support/build/implementation experience (5+ preferred); experience with Epic Willow Ambulatory/Inventory, integrations, troubleshooting, training, and workflow optimization.
Epic, Epic Willow Ambulatory and Inventory, EpicCare Ambulatory, EHR