9 it support analyst jobs at 7 companies in Hanover, PA
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Senior IT Support Analyst
Columbia, Maryland, United States
OnsiteFull Time
5+ YOEBachelor's or equivalent, 5+ years IT experience, ServiceNow experience, Microsoft certifications preferred, CompTIA Network+ or Cisco CCNA preferred, ability to support end users and building systems, availability for after-hours and weekend support, authorized to work in the US without sponsorship.
ServiceNow
1mo
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Senior IT Customer Support Analyst, Desktop Support
Arlington or Columbia or Washington or Beavercreek
OnsiteFull Time
5+ YOE5+ years enterprise desktop support experience, bachelor\u0002s or equivalent, Tier 2/3 Microsoft-based support, leadership/mentoring experience, advanced troubleshooting across Windows/Microsoft 365/macOS, networking and printing expertise.
Microsoft Windows, Microsoft 365, Microsoft Teams, macOS, VDI, SAP
2w
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IT Desk Support Analyst
Columbia, Maryland, United States
$24-$27/hr OnsiteFull Time
1+ YOERequires Azure, Azure AD, and Office365 administration experience; MDM, Microsoft Office, Windows, networking, cybersecurity, PowerShell, remote desktop, and help desk software experience. A bachelor's degree and 1-3 years of IT experience are preferred.
Microsoft Azure, Azure AD, Office365, Microsoft Office, Windows, PowerShell, Android, Apple, Mobile Device Manager, remote desktop applications, help desk software, wireless networks
2w
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IT Technical Analyst
Rockville or Virginia
HybridFull Time
3+ YOERequires 3–5 years of IT support experience, Windows and Microsoft 365 troubleshooting, directory and endpoint management, networking knowledge, ITSM experience, a driver's license, and willingness to travel.
Windows 10/11, Microsoft 365, Active Directory, Entra ID, Azure AD, Microsoft Intune, SCCM, TCP/IP, DNS, DHCP, VPN, Wi-Fi, ServiceNow, Freshdesk, Jira Service Management
2w
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IT Technical Analyst
Rockville or Virginia
HybridFull Time
3+ YOERequires 3–5 years of IT support experience, Windows and Microsoft 365 troubleshooting, directory and endpoint management, networking knowledge, ITSM experience, driver's license, and willingness to travel.
Windows 10/11, Microsoft 365, Active Directory, Entra ID, Azure AD, Microsoft Intune, SCCM, TCP/IP, DNS, DHCP, VPN, Wi-Fi, ServiceNow, Freshdesk, Jira Service Management, MSP, HIPAA
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IT Business Process Analyst
Columbia or United States
RemoteFull Time
2+ YOE2+ years as a business/process/systems analyst supporting enterprise applications; ability to gather and document requirements, perform process improvement, support testing and stakeholder communication.
Costpoint Content Management Interface (CMI)
1w
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IT Support Analyst II
Glen Burnie, Maryland, United States
$130k/yr OnsiteFull Time
5+ YOEBachelor's degree in IT, computer science, data analytics, or related field; 5+ years analyzing compromised data and presenting solutions; enterprise IT systems experience; strong data lifecycle, analytical, problem-solving, and communication skills.
Artificial Intelligence (AI)
1w
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IT Service Desk Analyst I
Towson, Maryland, United States
$54k-$84k/yr FieldFull Time
1+ YOEHigh school education and one year of technical support call center experience required. Requires Windows, Microsoft Office, and technical troubleshooting skills; hospital experience and certifications preferred.
Windows 10, Microsoft Office, Microsoft Active Directory
1w
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IT Service Desk Analyst I
Lancaster, Pennsylvania, United States
OnsiteFull Time
1+ YOEITIL certification or equivalent, 1–2 years of IT support experience, basic desktop and network troubleshooting, analytical and problem-solving skills, MS Office, Jira Service Desk or ServiceNow proficiency.
Microsoft Office Suite, Jira Service Desk, ServiceNow