14 it support analyst jobs at 11 companies in Reading, MA
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IT Support Analyst
Methuen or Andover or Wilmington or Lawrence or Haverhill
$60k-$100k/yrOnsiteFull Time
MKS InstrumentsNASDAQ: MKSI: Supplies process control instruments and chemicals for semiconductor manufacturing.
4+ YOEAssociate degree in computer science, information systems, or related field and 4+ years of onsite IT support, or equivalent experience; requires enterprise device, Windows, Office 365, ticketing, and infrastructure support.
Windows 10, Windows 11, Microsoft Office 365, Autopilot, Intune, Azure, Company Portal, Software Center, ServiceNow, Active Directory, Group Policy, MacOS, Linux
Revolution Space: Building advanced in-space propulsion systems for satellites.
3+ YOE3+ years IT support experience, Bachelor’s in IT, Windows/macOS admin, Microsoft 365/Entra ID, networking fundamentals, deployment/imaging, strong communication and documentation skills.
Microsoft SharePoint, Windows 10, Windows 11, macOS, Microsoft 365, Microsoft Teams, Microsoft Entra ID, SmartDeploy, Microsoft Intune, Windows Server, VMware, SolidWorks
Plaistow or Connecticut or Rhode Island or Massachusetts or New Hampshire or Vermont or Maine or United States or Canada
$30-$35/hrFieldFull Time
MWH Constructors: General contractor for water and wastewater treatment facilities.
3+ YOERequires 3–5 years of deskside support experience, Windows and Office 365 proficiency, networking and identity management knowledge, scripting experience, communication skills, and a valid driver's license.
Windows 10/11, Microsoft Office 365, Exchange, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Azure AD, Entra ID, Wi-Fi, VPN, TCP/IP, DNS, DHCP, PowerShell, Microsoft Intune, Microsoft Power BI, APIs, Procore, Sage, HH2, CompTIA A+, CompTIA Network+, MS-102, MD-102
Air Space Intelligence: Provides predictive AI software for aviation and defense operations.
5+ YOE5+ years IT support experience; advanced macOS and strong Windows troubleshooting; MDM, VPN, VTC, network and wireless troubleshooting; iOS/Android device support; compliance with NIST/CMMC-style controls.
Microsoft Intune, Jamf, Kandji, Jamf Security Cloud, Zscaler, Zoom Rooms, Microsoft Teams Rooms, macOS, Windows, iOS, Android, MDM, EDR, Microsoft Power Automate, Zapier, N8N, Slack, Zoom, Linear, Notion, bash, PowerShell, Python
Rockland TrustNASDAQ: INDB: Provides commercial and retail banking and financial management services.
5+ YOE5+ years IT support with executive/VIP support, Windows 11/Dell experience, mobile device management (iOS/Android), Microsoft 365/Teams/Outlook, AV/conferencing support, strong communication, and ability to provide off-hours support.
Windows 11, Dell, iOS, Android, Microsoft 365, Microsoft Teams, Microsoft Outlook, Zoom
QuanterixNASDAQ: QTRX: Developing digital immunoassay technology for ultra-sensitive protein detection.
5+ YOE5+ years IT compliance/risk, SOX/NIST/ISO knowledge; bachelor’s in IS/cybersecurity/accounting or related; strong documentation and audit support skills.
Community Care Cooperative: Accountable care organization supporting network of community health centers.
2+ YOEExperience with Epic implementations, hardware and network troubleshooting, PowerShell, Active Directory, Okta, SharePoint, Kuiper MDM, OnBase, and Biscom; minimum 2 years technical support experience; bachelor's in CS/IT preferred.
Epic, Kuiper MDM, PowerShell, Command Line, Okta, Active Directory, Microsoft SharePoint, Microsoft Outlook, Microsoft Azure, Entra, Biscom, OnBase, Windows, Microsoft Office, Microsoft Power Platform, Microsoft Lists, Microsoft Forms, Microsoft Power Automate, Microsoft Power Apps, TCP/IP, DNS, DHCP, VPN
CarGurusNASDAQ: CARG: Operates an online marketplace for buying and selling vehicles.
1+ YOE1-2 years support experience; Associates degree in MIS or equivalent experience; CompTIA or similar certs a plus; experience with OSX, Windows, Linux, Google Workspace, Slack, Okta; ITIL best practices; ability to lift ~50 lbs.
Google Workspace, Slack, Okta, OSX, Windows, Linux, ITIL
Wave Life SciencesNasdaq: WVE: Designing and developing RNA medicines for genetic diseases.
3+ YOEBachelor's in related field (Master preferred), 3+ years business analysis experience, 3+ years supporting GxP (GLP/GMP) environments, hands-on CSV/CSA and GAMP 5 experience, audit/inspection readiness, strong communication and analytical skills.
Computerized System Validation (CSV), Computer Systems Assurance (CSA), GAMP 5, ALCOA+, 21 CFR Part 11
Boston Children's Hospital: Providing comprehensive pediatric healthcare and medical research services.
3+ YOEBachelor's degree (or equivalent experience), Epic Cadence and Epic Referrals certification, minimum 3 years Cadence/Referrals Epic support experience, integration and workflow analysis, stakeholder communication, and user training.