3 it support lead jobs at 3 companies in Badin, NC
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Manager - IT Services Support
Charlotte, North Carolina, United States
$85k-$110k/yrHybridFull Time
SHI International: Global provider of IT solutions, hardware, and software services.
Proven experience leading IT service/support or MSP teams, strong ITSM knowledge, hands-on use of ITSM/PSA/RMM tools, SLA and ticket lifecycle management, customer relationship skills, and leadership/coaching ability.
Ross StoresNASDAQ: ROST: Discount retail chain selling brand-name apparel and home fashions
5+ YOE5+ MgmtLead DC IT operations team, manage infrastructure and end-user support, 5+ years IT operations management, undergraduate degree or equivalent, project and stakeholder management, networking and wireless expertise, hands-on problem solving.
Ahold Delhaize USAEuronext Amsterdam: AD: Provider of operational support for omnichannel grocery retail brands.
5+ YOE4+ MgmtLead a team delivering executive IT support; 5+ years IT service management; Bachelor's degree; experience with ServiceNow, ITIL; strong leadership and communication.
ServiceNow, ITIL, Remote Support Tools, AV Technologies, Video Conferencing