2 it support lead jobs at 2 companies in Tryon, NC
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Manager - IT Services Support
Charlotte, North Carolina, United States
$85k-$110k/yrHybridFull Time
SHI International: Global provider of IT solutions, hardware, and software services.
Proven experience leading IT service/support or MSP teams, strong ITSM knowledge, hands-on use of ITSM/PSA/RMM tools, SLA and ticket lifecycle management, customer relationship skills, and leadership/coaching ability.
CorningNYSE: GLW: Develops and manufactures specialty glass, ceramics, and optical fiber.
5+ YOERequires 5+ years of IT infrastructure experience, 3+ years of infrastructure project management, manufacturing support experience, technical leadership, cybersecurity knowledge, and infrastructure deployment expertise.
Windows Server, Active Directory, DNS, DHCP, VMware vSphere, ESX, Cisco, SAP, Microsoft Excel, MES, SCADA, PI Historian, HMI, RF, LAN/WAN, AI, ML