21 it support manager jobs at 19 companies in Charlotte, NC
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Manager - IT Services Support
Charlotte, North Carolina, United States
$85k-$110k/yrHybridFull Time
SHI International: Global provider of IT solutions, hardware, and software services.
Proven experience leading IT service/support or MSP teams, strong ITSM knowledge, hands-on use of ITSM/PSA/RMM tools, SLA and ticket lifecycle management, customer relationship skills, and leadership/coaching ability.
Westrock CoffeeNASDAQ: WEST: Sourcing, roasting, and manufacturing coffee and tea beverage solutions.
Provides desktop/endpoint support, Windows patching, on-call Help Desk, asset management, imaging, and AD/Azure administration.
Windows OS, Microsoft Office, Windows Server, Manage Engine, Desktop Central, Active Directory, Azure AD, UPS World Ship, WebEx, Teams, NetSuite, Zscaler, A+, ITIL
Grafton or Sheboygan or Manitowoc or Two Rivers or Hartford or Charlotte
$51-$77/hrFieldFull Time
Advocate Health: Provides integrated clinical care through a network of hospitals.
3+ YOE1+ MgmtBachelor's in Business or IT, 3 years IT/project management experience including 1 year supervisory experience; project management, budgeting, and strong communication skills required.
Trane TechnologiesNYSE: TT: Global provider of heating, ventilation, and air conditioning solutions.
10+ YOEAssociate or bachelor's degree in IT or related field; 10+ years of technical customer support experience; ServiceNow experience; device troubleshooting, communication, problem-solving, and Lean training capabilities.
Ahold Delhaize USAEuronext Amsterdam: AD: Provider of operational support for omnichannel grocery retail brands.
5+ YOE4+ MgmtLead a team delivering executive IT support; 5+ years IT service management; Bachelor's degree; experience with ServiceNow, ITIL; strong leadership and communication.
ServiceNow, ITIL, Remote Support Tools, AV Technologies, Video Conferencing
Fort Smith or Fort Lauderdale or Lenexa or Mooresville or Naples or Raleigh or Sarasota or Tampa or Washington
OnsiteFull Time
Integrated Openings Solutions: Specialist in commercial door, hardware, and access control solutions.
5+ YOE5+ years IT experience, bachelor’s in IT/CS or equivalent, experience with MSP coordination, systems administration, Azure/Microsoft 365, networking, SharePoint, Intune, project oversight, and user support.
Windows, Azure, Microsoft 365, Microsoft SharePoint, Microsoft Power Automate, Microsoft Office Suite, Office 365, Jira Service Management, Microsoft Intune, Azure Virtual Desktop (AVD)
Leonhard Kurz: Provider of surface finishing and thin-film transfer technologies.
2+ YOE2+ years IT support experience, high school diploma, troubleshooting hardware/software/networking, Active Directory and SAP exposure, endpoint management (SCCM, Ivanti EPM), DUO experience, strong communication.
Active Directory, SAP, SCCM, Ivanti EPM, DUO, Windows OS, Windows Server
Atlanta or Charlotte or Phoenix or San Luis Potosi or Ciudad Juarez
HybridFull Time
HoneywellNASDAQ: HON: Manufactures aerospace products, building technologies, and industrial control systems.
5+ YOEBachelor's in IT or business, 5+ years implementing/supporting ERP (preferably SAP), program management skills, ability to work in matrix/global environments, hands-on with systems, and ~25% travel.
Hendrick Motorsports: Competes in NASCAR and manufactures advanced tactical vehicles.
Provide IT and RF technical support trackside and in shop, design/maintain RF and network systems, perform testing and inventory management; associate or bachelor in IT/CS/engineering required; willingness to travel extensively.
Motorola, GreenGo, spectrum analyzer, network analyzer, signal generator, ITAM, IPAM, ticketing systems, intercoms, radios, switches, routers, firewalls, wireless systems
FerrovialNasdaq: FER: Develops, finances, and operates global transportation and energy infrastructure.
2+ YOEDegree in computer science/IT/telecommunications, ~2 years IT operations or network support experience preferred, vendor coordination, Microsoft Office proficiency, cybersecurity and SOX familiarity.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
6+ YOE6+ years IT experience with PC/mobile asset management, ServiceNow, Autopilot, device lifecycle, hardware/software troubleshooting, vendor coordination, and walkup/deskside support.
ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS, iOS
CorningNYSE: GLW: Develops and manufactures specialty glass, ceramics, and optical fiber.
5+ YOERequires 5+ years of IT infrastructure experience, 3+ years of infrastructure project management, manufacturing support experience, technical leadership, cybersecurity knowledge, and infrastructure deployment expertise.
Windows Server, Active Directory, DNS, DHCP, VMware vSphere, ESX, Cisco, SAP, Microsoft Excel, MES, SCADA, PI Historian, HMI, RF, LAN/WAN, AI, ML
Solve Industrial Motion Group: Manufactures and distributes engineered bearings and power transmission components.
5+ YOEBachelor's degree or equivalent experience, 5+ years in systems administration or infrastructure support, manufacturing or warehouse experience, and expertise with Microsoft platforms, networking, endpoint management, and security.
Microsoft 365, Microsoft Active Directory, Microsoft Entra ID, Microsoft Exchange Online, Microsoft Teams, Microsoft SharePoint, Microsoft Intune, Windows 10/11, PowerShell, Fortinet Firewalls, Ubiquiti Networking, Action1, SentinelOne, Halo ITSM, PRTG Network Monitor, RingCentral, Portnox NAC, Epicor Prophet 21 (P21), Stibo PIM, BarTender, CompTIA Network+, CompTIA Security+, ITIL Foundation Certification
4+ YOE1+ MgmtRequires 4+ years in help desk roles, Mac hardware/OSX, remote-user support, Jira Service Desk or similar, Office 365, MDM, and 1–2 years of supervisory or management experience.
Mac, OSX, Jira Service Desk, Microsoft Office 365, MDM
Saint Paul or Hopkins or Cupertino or New York City or Chicago or Gresham or Denver or Charlotte or Brookfield or Irving or Earth City
$150k-$176k/yrHybridFull Time
U.S. BankNYSE: USB: Provider of personal, business, and institutional financial services.
10+ YOEBachelor's degree or equivalent experience and 10+ years supporting mission-critical enterprise infrastructure; leadership in resilient platforms, operations, security, recovery, lifecycle management, vendors, and budgets.
HP NonStop, Tandem, Stratus Platforms, PSeries, AIX, IBM Z, Mainframe, Linux, x86, ITSM, E-Verify
CRC Group: Wholesale and specialty insurance distributor and underwriting services provider.
5+ YOEBachelor's degree required; 5+ years in business ops/strategy/IT; AI fluency; strong communication; ability to support executive materials; English required.
PowerPoint, Excel, Word, AI tools, ChatGPT, Copilot, Claude
Parker Poe: Law firm providing legal and regulatory services to businesses.
4+ YOEBachelor's degree and 4+ years IT infrastructure support, experience with Exchange/VMware/Cisco/Azure, project management, multi-office support, strong troubleshooting and communication skills.
Raleigh or Washington or Greenville or Wilmington or Charlotte or Fort Myers
HybridFull Time
Rise Capital: Acquires and manages manufacturing and construction services companies.
7+ YOE7+ years IT support/systems administration experience; strong with Windows Active Directory, Microsoft 365 services, Intune/Entra ID, virtualization, networking, cybersecurity, and supporting distributed environments.
Windows Active Directory, Intune, Entra ID, Microsoft 365, SharePoint Online, Defender, Exchange Online, Microsoft Server, Windows 11, Scale Computing, VMware