20 it support manager jobs at 15 companies in Hagerstown, MD
5d
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Manager, IT Support Services
Dulles or Laurel or Philadelphia or Whitehall or Austin or Houston or Carrollton or Fort Worth or Corpus Christi or San Antonio or Los Angeles or Garden Grove or San Diego or San Francisco or Sacramento or Phoenix or Las Vegas or Saratoga Springs or Vancouver or Kennewick or Redmond
$91k-$157k/yr HybridFull Time
7+ YOE3+ MgmtBachelor’s degree or equivalent experience, 7+ years in IT support, 3+ years leading service desk teams, ITSM and queue management expertise, analytical and customer-service skills; ITIL preferred.
Microsoft 365, Windows, macOS, ITSM, AI
5d
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Manager, IT Support Services
Dulles or Laurel or Philadelphia or Whitehall or Austin or Houston or Carrollton or Fort Worth or Corpus Christi or San Antonio or Los Angeles or Garden Grove or San Diego or San Francisco or Sacramento or Phoenix or Las Vegas or Saratoga Springs or Vancouver or Kennewick or Redmond or United States or Colorado or California or Washington or Maryland or Virginia or District of Columbia
$91k-$157k/yr HybridFull Time
Bachelor’s degree or equivalent experience, 7+ years in IT support, 3+ years leading service desk teams, ITSM expertise, enterprise end-user environment knowledge, analytics, coaching, and process improvement skills.
Microsoft Windows, macOS, Microsoft 365, ITSM, AI
4w
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IT Support Services
Arlington or Sterling
$77k-$163k/yr OnsiteFull Time
5+ YOEU.S. citizen with active DoD Secret (TS/SCI preferred), 5+ years relevant experience including 3+ years helpdesk and MacOS/iOS support; BS in computer-related field or HS plus 7+ years; Security+ desired; VPN, virtual desktop, NetApp and asset-management experience.
Citrix, VMWare, NetApp ONTAP, SAN, VPN, MacOS, iOS, shell
2w
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Director, Global IT Support
Simi Valley or Herndon or Arlington or Annapolis Junction
$163k-$261k/yr OnsiteFull Time
12+ YOE5+ MgmtBachelor's degree in computer science, information systems, or related field; 12+ years of IT support or infrastructure experience; 5+ years of IT leadership; Microsoft 365, ITSM, vendor management, and enterprise support expertise.
Microsoft 365, ITIL, ServiceNow, IAM
1w
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IT Program Manager
Sterling, Virginia, United States
$150k-$254k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years managing technical teams in classified environments, including 3+ years supporting Intelligence Community customers. Must possess or obtain Top Secret/SCI Polygraph clearance.
Kubernetes, Terraform, CI/CD, AWS Solutions Architect, Microsoft Azure Solutions Architect, Risk Management Framework (RMF), POA&M, Authority to Operate (ATO), SDLC, APIs
1mo
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IT Manager
Sterling, Virginia, United States
OnsiteFull Time
4+ YOEManage IT operations, cybersecurity, vendor relationships and user support; experience with NIST 800-171/CMMC/DFARS, Windows/Office365, Active Directory, Group Policy, MDM; ability to obtain Secret clearance.
Windows, Microsoft Office 365, DNS, Exchange Online, Active Directory, Group Policy, MDM, Microsoft Intune, eDiscovery
3mo
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IT Help Desk Manager
Herndon or Washington
OnsiteFull Time
5+ YOE1+ MgmtRequires 5–10 years in IT support, 1–2 years supervising or leading, ITSM ticketing experience, Windows and Office 365 knowledge, active Secret clearance, and HDI certification.
ServiceNow, Cherwell, Jira Service Management, Remedy, Windows, Microsoft Office 365
3mo
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IT Help Desk Manager
Herndon or Washington
OnsiteFull Time
5+ YOE1+ MgmtRequires 5–10 years in IT support, 1–2 years supervising or leading, active Secret clearance or higher, ITSM ticketing experience, Windows and Office 365 knowledge, and HDI certification.
ServiceNow, Cherwell, Jira Service Management, Remedy, Windows, Microsoft Office 365, ITSM, SLA, KPI, CSAT
2mo
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Pending Field IT Operations & Customer Support Opportunities within DHS/TSA
Springfield or Dulles or Reston
OnsiteFull Time
2+ YOEUS citizenship and ability to obtain/maintain DHS Public Trust (some roles require Secret/Top Secret). Education ranges from high school to bachelor's; experience ranges from 2+ years (service desk/field IT) to 5+ years (engineers/managers). Desired: ITIL Foundation, CompTIA A+, ServiceNow, AWS Connect.
ServiceNow, AWS Connect, WebEOC, Land Mobile Radio (LMR)
1d
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IT Program & Project Management Analyst II
Germantown or Maryland
$64k-$83k/yr HybridFull Time
Experience supporting enterprise IT programs, projects, or operational initiatives; collaboration, organization, communication, problem-solving, project coordination, change management, and Microsoft Office proficiency required. Bachelor's degree preferred.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
2w
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IT Technical Analyst
Rockville or Virginia
HybridFull Time
3+ YOERequires 3–5 years of IT support experience, Windows and Microsoft 365 troubleshooting, directory and endpoint management, networking knowledge, ITSM experience, driver's license, and willingness to travel.
Windows 10/11, Microsoft 365, Active Directory, Entra ID, Azure AD, Microsoft Intune, SCCM, TCP/IP, DNS, DHCP, VPN, Wi-Fi, ServiceNow, Freshdesk, Jira Service Management, MSP, HIPAA
2w
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IT Technical Analyst
Rockville or Virginia
HybridFull Time
3+ YOERequires 3–5 years of IT support experience, Windows and Microsoft 365 troubleshooting, directory and endpoint management, networking knowledge, ITSM experience, a driver's license, and willingness to travel.
Windows 10/11, Microsoft 365, Active Directory, Entra ID, Azure AD, Microsoft Intune, SCCM, TCP/IP, DNS, DHCP, VPN, Wi-Fi, ServiceNow, Freshdesk, Jira Service Management
3w
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IT Service Desk Manager
Taneytown, Maryland, United States
OnsiteFull Time
5+ YOE5+ years service desk/IT support leadership, ITIL knowledge, bachelor\u0002s degree or equivalent experience, strong communication, stakeholder management, and team development skills.
Jira Service Management, ServiceNow, Freshservice, Microsoft 365, Microsoft Entra ID, Microsoft Intune, Windows, Active Directory, Microsoft Power Automate, Power Apps
1w
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Field IT Support 3 Loudoun VA
Loudoun County, Virginia, United States
$26-$35/hr FieldFull Time
5+ YOERequires a high school diploma or GED, 5+ years of technical customer service and installation or software training, 5+ years with networking and Windows servers/workstations, a vehicle, and physical ability to install equipment.
Windows, Oracle, SQL, Microsoft Word, Microsoft Excel, Cat5e, 568a, 568b, RJ45, MDF, POTS, Method of Procedures (MOPs)
2mo
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IT Service Delivery Lead
Winchester, Virginia, United States
OnsiteFull Time
3+ YOE1+ Mgmt3+ years IT support experience with 1+ year in a senior/lead role; hands-on experience with Kaseya VSA/IT Glue, Cisco Meraki, Windows Server/Active Directory, RMM tooling; ability to lift 50 lbs, travel between facilities, and work on production floors.
Kaseya One, Kaseya VSA, IT Glue, Cisco Meraki, Windows Server, Active Directory, Group Policy, DelmiaWorks, Scale Computing HC3, HyperCore, Microsoft 365, Entra ID, Azure AD, Intune, SharePoint, RMM
1d
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IT Program & Project Management Analyst II
Germantown or Maryland
$64k-$83k/yr HybridFull Time
Experience supporting enterprise IT programs or projects, coordinating priorities, managing change, analyzing business needs, collaborating cross-functionally, and using Microsoft Office tools; bachelor's degree or equivalent experience preferred.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
2mo
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IT Systems Administrator
Herndon, Virginia, United States
RemoteFull Time
3+ YOE3+ years IT support/systems administration experience; bachelor's in IT/CS or equivalent; experience with Jamf Pro, Apple Business Manager, Google Workspace, Slack, GitHub, Cloudflare; scripting (Bash, Python); IAM concepts (RBAC, SSO, MFA); exposure to ISO 27001/SOC 2/NIST.
Jamf Pro, Apple Business Manager, Google Workspace, Slack, GitHub, Cloudflare, Bash, Python, Git, ISO 27001, SOC 2, NIST, RBAC, SSO, MFA
3w
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IT Data Visualization & Strategic Analytics Specialist (D)
Ashburn, Virginia, United States
OnsiteFull Time
5+ YOE5+ years IT/data analysis experience, Tableau and Microsoft Power BI proficiency, experience supporting DHS/CBP preferred, strong data management and written communication, bachelor’s degree required.
Tableau, Microsoft Power BI
2w
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Director, Business Development and Capture Management - Army IT
Herndon, Virginia, United States
$190k-$220k/yr RemoteFull Time
7+ YOERequires 7–10 years of DoD IT business development experience, 1–5 years supporting capture and proposal managers, a bachelor's degree, Microsoft Office proficiency, technical writing, and ability to obtain Secret clearance.
Microsoft Office, Shipley, RFI, RFP
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