Washington University in St. Louis: Providing higher education and conducting advanced academic research.
1+ YOEITIL-based network and systems analytics and administration, CMDB management, capacity forecasting, monitoring, incident/problem resolution, SOC liaison; 1 year relevant experience and bachelor\u0002s degree or equivalent.
ITIL, CMDB, ITSM, ESX 5, Microsoft Windows Server, VMware, SAN, Cisco
Washington University in St. Louis: Providing higher education and conducting advanced academic research.
1+ YOEBachelor's or equivalent experience, 1+ year relevant IT experience, ITIL expertise, experience with Cisco, ESX, Windows Server and SAN, strong communication and root-cause analysis skills.
Cisco routers and switches, ESX 5, Windows Server 2008, Windows Server 2012, Configuration Management Database (CMDB), trouble ticket system
High school diploma required; practical professional IT experience required; strong customer service, verbal/written communication, independent work ability; proficient with Microsoft operating systems and PC hardware.