22 it technical support jobs at 20 companies in San Jose, CA
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IT Support Specialist
South San Francisco, California, United States
$116k-$140k/yrHybridFull Time
California Institute for Regenerative Medicine: Funds and accelerates stem cell and gene therapy research
3+ YOEProvide Tier 1-2 support for macOS, Windows, iOS, MDM (Jamf/Intune), Microsoft 365, identity management, networking, AV, SIEM monitoring; 3 years IT support experience; BS or equivalent experience; relevant technical certifications preferred.
Jamf, Microsoft Intune, Microsoft 365, Zoom, Microsoft Teams, WebEx, Slack, Adobe, Monday.com, Keeper, OneLogin, DocuSign, Calendly, Salesforce, Microsoft SharePoint, Microsoft Entra ID, FileVault, SIEM, DarkTrace, SentinnelOne, OVH, Otava, Amazon
CourseraNYSE: COUR: Online platform providing university courses and professional certifications globally.
4+ YOERequires 4+ years of IT, desktop support, or systems administration experience; Mac troubleshooting expertise; IT tools and SaaS experience; customer service, communication, and technical troubleshooting skills.
Mac OS, Windows 10, VDI, Google Suite, JAMF, Zoom, ServiceNow, Virus Scan, Microsoft Office, Slack, Okta, Workspace One, JSM, SSO
UNCLE Credit Union: Provides retail banking and financial services to credit union members.
Provide onsite help desk support for virtual desktop environments, Active Directory, Windows365 and hardware; strong phone/communication skills and ability to research and learn common technical issues.
Virtual Desktop, Active Directory, Windows365, 10 Zig virtual desktops
Minted: Marketplace for design and art from independent artists.
1+ YOE1–2 years level‑1 technical support in mixed Mac/PC environments; experience with NinjaOne, Okta, Google Workspace, browsers, AV systems; strong communication and troubleshooting skills.
NinjaOne, Okta, Google Workspace, Chrome, Safari, Firefox, Google Meet, Zoom Rooms, Brainner AI
Mendaera: Develops handheld robotic systems for precise ultrasound-guided medical procedures.
Provide on-site technical support for Windows and MacOS, AV and conference rooms, hardware/software installation, basic networking, asset management, lifting up to 50 lbs; strong communication and troubleshooting skills.
Xantrion: Managed IT services and cybersecurity for mid-sized organizations.
3+ YOE3+ years technical support experience, on-site client support, strong customer service and communication, troubleshooting Windows/Mac and MS Office, ConnectWise ticketing, ability to lift equipment and travel locally.
ConnectWise, Windows 7, Windows 10, Mac OS, Microsoft Office, Android, iOS
LifeStance HealthNASDAQ: LFST: Provides outpatient mental health services both in-person and virtually.
1+ YOEHigh school diploma or equivalent, 1+ years help desk/technical support experience, proficiency with Windows/macOS, Microsoft 365, Active Directory, Exchange, VPNs, remote tools, ticketing systems; strong troubleshooting and communication skills.
Windows 10, Windows 11, macOS, Microsoft 365, Active Directory, Exchange, VPNs, TeamViewer, RDP, ServiceNow, Jira, Zendesk, ManageEngine, Zoom, Microsoft Teams, Google Meet, Intune, SCCM, JAMF
KnightscopeNASDAQ: KSCP: Manufactures autonomous robots and communication devices for physical security.
8+ YOE3+ MgmtRequires 8–10 years of corporate IT experience, 3+ years in senior or escalation roles, advanced Okta, Entra ID, Intune, Apple Business Manager, Microsoft 365, PowerShell, ITSM, networking, project ownership, and technical leadership.
Microsoft 365, Okta, Microsoft PowerShell, Microsoft Intune, Apple Business Manager, Exchange Online, Microsoft SharePoint, Microsoft OneDrive, Microsoft Teams, Microsoft Entra ID, SCIM, SentinelOne EDR, Microsoft Defender for Endpoint, SonicWall, Brivo, BeyondTrust, Keeper, CDW, Freshservice, Claude, ChatGPT, Replit, Freshservice Freddi AI, Aruba, Slack Enterprise, GitHub, Neat, Logi, ClickShare, NetSuite, ADP, HubSpot, Atlassian, ClickUp, CompTIA Network+, CompTIA Security+, Microsoft MD-102, Microsoft AZ-800, Microsoft SC-300, Okta Certified Administrator, Okta Certified Consultant, Apple Certified Support Professional (ACSP), ITIL Foundation v4, CAPM, PMP, CBAP
CognizantNASDAQ: CTSH: Provides IT consulting and technology services to global enterprises.
Provide onsite deskside hardware/software support, troubleshoot Windows and Mac issues, support printers, VoIP and mobile devices, use ITSM ticketing (ServiceNow), asset tracking and user account tasks; technical degree or equivalent experience.
ServiceNow, Symantec Virus Scan, Microsoft Active Directory, Windows 7, Windows 10, Office 365, MAC, IOS, VoIP
San Francisco or Oakland or Fairfield or Washington
$100k-$120k/yrHybridFull Time
Promise: Providing payment and financial assistance systems for government agencies.
2+ YOE2+ years technical support experience; strong macOS troubleshooting; identity and access management knowledge; experience with device provisioning, MDM, ticketing, clear communication, and runbook documentation.
macOS, MDM, Jamf, Mosyle, Fleetsmith, Terminal, bash, zsh, DNS, DHCP, VLAN, Wi-Fi, Google Workspace, Microsoft O365, Okta, Slack, Zoom, Google Meet, Microsoft Teams, Atlassian, Logitech, Zoom Rooms
San Francisco or New York City or Chicago or United States or Costa Rica
$36k-$50k/yrHybridFull Time
Komodo Health: Provides AI-driven healthcare data and patient journey analytics software.
Technical support expertise across Mac OS, Windows, Okta, Google Workspace, Atlassian, Slack, Jamf, Intune, Meraki, and Zoom, with experience in asset management, root cause analysis, projects, and AI tools.
Zoom, Meraki, Okta, Google Workspace, Atlassian, Slack, Jamf, Intune, SnipeIT, AssetSonar, ServiceNow, Microsoft SCCM, Notion AI, Perplexity, Claude, Descript, Runway, Midjourney, Microsoft Copilot, Mac OS, Windows
New York City or Austin or Berlin or Bucharest or Chicago or Dubai or Jakarta or London or Paris or San Francisco or São Paulo or Singapore or Seoul or Sydney or Tokyo
$75k-$80k/yrOnsiteFull Time
BrazeNASDAQ: BRZE: Platform for personalized customer engagement and cross-channel messaging.
3+ YOE3+ years technical support experience; macOS/iOS administration; JAMF and Google MDM device management; Okta and Google Workspace account provisioning; AV, printer, and basic wired/wireless network troubleshooting; strong written and verbal communication.
macOS, iOS, Okta, Google Workspace, JAMF, Google MDM, Google Meet, Zoom
Ramp: Financial operations platform for corporate cards and spend management.
4+ YOERequires 4+ years of technical experience in enterprise IT, onsite support and SaaS administration, with expertise in Okta, Google Workspace, Slack, JAMF, identity management, SSO/SCIM, automation, and application portfolios.
Okta, Google Workspace, Slack, JAMF, Serval, Firstbase, SHI, CDW, Amazon, macOS, Windows, Python, SSO, SCIM, API
PinterestNYSE: PINS: Visual discovery engine for finding inspiration and ideas.
3+ YOERequires 3+ years in IT systems administration or technical support, dashboard and metrics experience, troubleshooting, enterprise platform administration, communication, PT availability, on-call participation, and a bachelor's degree or equivalent.
Visual Studio Code, Git, Gravwell, Splunk, Snowflake, Hive, Apache Superset, Tableau, Retool, Atlassian Analytics, Okta, LDAP, Google Workspace, Slack, Jira, Workday, SQL, API
University of California, San Francisco: Public research university dedicated to health sciences and education.
7+ YOE3+ MgmtBachelor's degree or equivalent, 7–8 years of healthcare technical support experience, change management and technology procurement experience, technical troubleshooting skills, and technical staff management experience.
IT Support Data Scientist, Employee Experience & Productivity, IS&T
Sunnyvale, California, United States
OnsiteFull Time
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Prepare and integrate data from multiple systems, build dashboards and visualizations, perform analyses, and partner with IT support leaders to generate actionable insights for employee technical support.
Element SolutionsNYSE: ESI: Produces specialty chemicals for electronics and industrial manufacturing.
7+ YOE3+ MgmtBachelor's degree or equivalent; 7+ years technical experience with 5+ years in IT business partnership in manufacturing or 5–8 years IT service management with 3+ years management; stakeholder engagement, analytics, SOX support; 10–20% travel.
Woven by Toyota: Developing software-defined mobility platforms and autonomous driving systems
3+ YOE3+ years technical experience; proficiency with REST APIs, iPaaS automation and integrations, scripting (Python, JavaScript, Golang), ServiceNow/Moveworks platform, and L2/L3 IT systems support.