ServiceNow - ServiceNow IT Operations Management (ITOM) Manager - Tech Cons - Open Location (Chicago, IL, US, 60606)
Chicago or New York City or Washington or California or United States
$143k-$262k/yrHybridFull Time
EY: Global firm providing audit, tax, and professional consulting services.
4+ YOELead ServiceNow ITOM/CMDB engagements, manage and mentor teams, 4-6+ years relevant ServiceNow ITOM/CMDB experience (5+ years Big 4 consulting preferred), ServiceNow certifications (CSA/CAD and 2+ implementation specialists), bachelor’s degree preferred, U.S. driver’s license, client-facing and travel as needed.
ServiceNow, Now Assist, Agentic, AI Control Tower, CMDB, CSDM, ITSM, AIOps, Service Mapping, Discovery, Event Management
FreshworksNASDAQ: FRSH: Provides cloud-based customer support and IT management software.
10+ YOE5+ MgmtRequires 10+ years in ITSM, ESM, ITOM, or ITAM; 7+ years in software professional services; 5+ years managing technical risks; SaaS, integrations, architecture, mentoring, and executive communication experience.
SungrowShenzhen Stock Exchange: 300274: Manufactures solar inverters and energy storage systems for clean power.
3+ YOE3+ years managing ServiceNow (ITSM/ITOM/ITAM), ServiceNow implementation experience, ITIL 4 Foundation and CSA (or ability to obtain), leadership and communication skills, ISO 27001/SOC 2 support experience.
ServiceNow, ITSM, ITOM, ITAM, Discovery, Service Mapping, CMDB, Event Management, Operational Intelligence, Service Catalog, Knowledge Management, ISO 27001, SOC 2
Senior Associate, ServiceNow - Certified System Administrator
Irvine or Los Angeles or San Francisco or Denver or Washington or Tampa or Atlanta or Chicago or Boston or St Louis or Short Hills or New York City or Philadelphia or Austin or Dallas or Houston or Seattle
$94k-$203k/yrOnsiteFull Time
KPMG: Global professional services network providing audit, tax, and advisory.
3+ YOE3+ years managing enterprise systems with ServiceNow focusing on ITSM/ITOM/IRM, ServiceNow CSA required, JavaScript customization skills, agile delivery and team leadership experience.
Director, Product & Solutions Marketing -Autonomous IT & AI-Native Workflows
San Diego, California, United States
$173k-$303k/yrRemoteFull Time
ServiceNowNYSE: NOW: Provides a cloud platform for automating enterprise digital workflows.
10+ YOE10+ years in product marketing or marketing leadership, experience across product portfolios, technical fluency in IT operations/ITSM/ITOM, proven category-building and cross-team influence, bachelor's required, MBA preferred.
ByteDance: Developing AI-driven content platforms and mobile applications.
3+ YOEBS in CS or equivalent; experience with web apps, Unix/Linux, distributed systems, networking; DICM/ITOM/ITSM experience; GPU or big data (Hadoop/Kafka/Apache) preferred; Golang or Python experience.
IntuitiveNASDAQ: ISRG: Robotic-assisted systems for minimally invasive surgery.
12+ YOE12+ years ServiceNow development and architecture experience; CSA and CAD required; deep expertise across ITSM/ITOM/HRSD/CMDB; strong JavaScript/Glide API and integrations (REST/SOAP/MID Server/JDBC); leadership and mentoring skills; Bachelor's degree required.
Revolution MedicinesNASDAQ: RVMD: Developing precision oncology therapies for RAS-addicted cancers
5+ YOERequires 5+ years administering enterprise SaaS or business applications, identity and access management expertise, scripting and integrations experience, strong troubleshooting skills, and a bachelor's degree or equivalent experience.
Egnyte, Microsoft SharePoint, Microsoft Teams, Microsoft OneDrive, Atlassian Confluence, Atlassian Jira, Simpplr, Microsoft Entra ID, Okta, Active Directory, LDAP, REST APIs, PowerShell, Python, Microsoft Power Platform, ServiceNow, ITAM, ITOM, HAM, SAM, DocuSign, Microsoft 365, Smartsheet, Microsoft Azure, AWS, Google Cloud Platform, Salesforce, ITIL
Quincy or Princeton or Irvine or Austin or Atlanta or Boston or Sacramento
$120k-$203k/yrHybridFull Time
State StreetNYSE: STT: Provides investment servicing and management to institutional investors.
12+ YOE7+ Mgmt12+ years in cyber security or technology operations, 7+ years in production/ service management; expertise in public cloud, ITIL/ITSM, SRE/DevOps, operational governance, audit readiness, and AI-enabled automation.
Director, Product & Solutions Marketing -Autonomous IT & AI-Native Workflows
San Diego, California, United States
$173k-$303k/yrRemoteFull Time
ServiceNowNYSE: NOW: Enterprise cloud platform for digital workflow automation.
10+ YOERequires 10+ years in product marketing, product management, or marketing leadership; enterprise IT software expertise; portfolio narrative and GTM experience; team-building experience; and a bachelor's degree.
Cosm: Operates immersive entertainment venues and develops shared reality technology.
7+ YOESenior IT program manager with deep Jira expertise, vendor leadership, program delivery experience across infrastructure, ESET, creative tech, and ITSM. Bachelor's degree required, 7+ years leading complex IT programs; PMP/PgMP/SAFe preferred.
CDWNasdaq: CDW: Sells and manages IT products and services for organizations.
5+ YOE5+ years experience with a bachelor’s degree (or 9+ years experience), 1.5+ years on ServiceNow, ServiceNow CSA and CIS-ITSM (current or within 6 months), JavaScript and ServiceNow scripting, knowledge of integrations/protocols, Agile/Scrum experience, consulting background.
SchoolsFirst Federal Credit Union: Provides financial banking and lending services to members.
5+ YOE5-7 years software experience; 3–5 years ServiceNow development; CSA or CAD; Bachelor's in CS/Engineering/Math/Physics or related field; ITIL knowledge; strong JavaScript and ServiceNow skills.
ServiceNow, ITSM, ITOM, ITAM, SPM, FSO, Service Portal, AngularJS, HTML, CSS, Glide APIs, ATF, Now Assist, Generative AI
Universal Music GroupEuronext Amsterdam: UMG: Global music recording, publishing, merchandising, and content production.
8+ YOE3+ Mgmt8+ years in service management or enterprise platforms, 3+ years owning roadmaps, ServiceNow and ITSM/ITIL knowledge, stakeholder management, KPI/value measurement, Agile/Lean delivery experience.
CognizantNasdaq: CTSH: Provides IT consulting and digital business process services.
5+ YOE5+ years consulting experience, 4+ years ServiceNow architecture, ServiceNow CSA/CAD/CIS-ITSM required, experience with integrations, governance, and stakeholder engagement.
ServiceNow, ITOM, SecOps, ITAM, Strategic Portfolio Management, Customer Service Management, HR Service Delivery, APIs, web services, ITIL, TOGAF, Agile