12 itom jobs at 6 companies in Massachusetts
3d
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ServiceNow ITOM Engineer
Quincy, Massachusetts, United States
$90k-$158k/yr OnsiteFull Time
5+ YOEBachelor's degree or equivalent; 4+ years supporting enterprise infrastructure, operations, or service management platforms; 5+ years operating ServiceNow ITOM; CSA and Discovery certifications required.
ServiceNow, ServiceNow ITOM, ServiceNow ITOM Discovery, CMDB, ITIL
1w
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ServiceNow Product Manager, ITOM/ CMDB
Newton, Massachusetts, United States
$136k-$204k/yr OnsiteFull Time
Experience managing product roadmaps and delivering ITOM/CMDB solutions, strong stakeholder communication, Agile proficiency, IT infrastructure knowledge, and leadership of cross-functional teams.
ServiceNow, Agile
3w
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Security & Resilience Platform Engineer
Lowell, Massachusetts, United States
$95k-$154k/yr OnsiteFull Time
3+ YOE3+ years administering ServiceNow with ITOM experience; strong ITIL knowledge; ServiceNow scripting (JavaScript, Glide API); project management, communication, vulnerability management and BCDR familiarity.
ServiceNow, JavaScript, Glide API, Tenable, Qualys, Rapid7
3w
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Senior Associate, ServiceNow - Certified System Administrator
Irvine or Los Angeles or San Francisco or Denver or Washington or Tampa or Atlanta or Chicago or Boston or St Louis or Short Hills or New York City or Philadelphia or Austin or Dallas or Houston or Seattle
$94k-$203k/yr OnsiteFull Time
3+ YOE3+ years managing enterprise systems with ServiceNow focusing on ITSM/ITOM/IRM, ServiceNow CSA required, JavaScript customization skills, agile delivery and team leadership experience.
ServiceNow, JavaScript
3w
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Senior Associate, ServiceNow ITSM
Irvine or Los Angeles or San Francisco or Denver or Washington or Tampa or Atlanta or Chicago or Boston or St Louis or Short Hills or New York City or Philadelphia or Austin or Dallas or Houston or Seattle
$94k-$203k/yr OnsiteFull Time
3+ YOE3+ years managing enterprise systems and ServiceNow (ITSM/ITOM/IRM), ServiceNow System Administrator certification, JavaScript skill, bachelor's degree or 8 years' equivalent, experience leading agile teams.
ServiceNow, JavaScript
1w
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Sr. Solution Architect (SA)
Boston, Massachusetts, United States
$116k-$166k/yr HybridFull Time
10+ YOE5+ MgmtRequires 10+ years in ITSM, ESM, ITOM, or ITAM; 7+ years in software Professional Services and 5+ years managing technical risk. Requires SaaS, architecture, integrations, cloud, and leadership expertise.
Freshworks, JavaScript, Node.js, REST API, ERP, HRMS, ITSM, ITIL, SaaS
3w
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Senior Associate, ServiceNow
Irvine or Los Angeles or San Francisco or Denver or Washington or Tampa or Atlanta or Chicago or Boston or St Louis or Short Hills or New York City or Philadelphia or Austin or Dallas or Houston or Seattle
$94k-$203k/yr OnsiteFull Time
3+ YOE3+ years managing enterprise systems including ServiceNow with focus on ITSM/ITOM/IRM, ServiceNow implementation experience, ServiceNow CSA certification, JavaScript customization skills, bachelor’s degree or equivalent, authorized to work in the U.S.
ServiceNow, JavaScript
1mo
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Principal AI Solutions Engineer
Boston or United States or North America
$158k-$195k/yr RemoteFull Time
10+ YOE10+ years in solutions engineering or related customer-facing technical roles; deep knowledge of AI/Generative AI/LLMs and AI agents; experience driving business value, leading executive workshops, and working with ITSM/ITOM/ITAM.
Freshservice, Large Language Models (LLMs)
3w
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Manager, ServiceNow - Certified System Administrator (CSA)
Irvine or Los Angeles or Washington or Orlando or Atlanta or Chicago or Boston or New York City or Philadelphia or Austin or Dallas or Houston
OnsiteFull Time
5+ YOE5+ years managing enterprise systems with ≥3 years on ServiceNow, CSA certification required, bachelor\u0002s degree or 5 years equivalent experience, experience with ITSM/ITOM/IRM, travel as needed, U.S. work authorization required.
ServiceNow
1w
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Global Operational Excellence Lead
Quincy or Princeton or Irvine or Austin or Atlanta or Boston or Sacramento
$120k-$203k/yr HybridFull Time
12+ YOE7+ Mgmt12+ years in cyber security or technology operations, 7+ years in production/ service management; expertise in public cloud, ITIL/ITSM, SRE/DevOps, operational governance, audit readiness, and AI-enabled automation.
AWS, Azure, GCP, SIEM, Security Lakehouse, SOAR, AI, SRE, DevOps, ITOM, ITSM, ITIL
1mo
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Lead - Solution Engineer
Boston, Massachusetts, United States
$136k-$168k/yr HybridFull Time
6+ YOE6+ years solution engineering experience; strong presentation, communication, and time-management skills; cross-functional teamwork; SaaS/ITSM experience preferred; Bachelor's degree preferred.
AI, ITSM, ITAM, ITOM, ESM, SaaS
2mo
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ServiceNow Administrator
Weymouth, Massachusetts, United States
$87k-$127k/yr RemoteFull Time
3+ YOE3+ years ServiceNow admin experience, ServiceNow CSA required, strong ITSM knowledge, service catalog and Flow Designer experience, CMDB/Discovery familiarity, reporting and dashboard skills, healthcare/HIPAA familiarity preferred.
ServiceNow, Flow Designer, Performance Analytics, Discovery, CMDB, ITSM, HRSD, ITOM, SPM