ServiceNow - ServiceNow IT Operations Management (ITOM) Manager - Tech Cons - Open Location (Chicago, IL, US, 60606)
Chicago or New York City or Washington or California or United States
$143k-$262k/yrHybridFull Time
EY: Global firm providing audit, tax, and professional consulting services.
4+ YOELead ServiceNow ITOM/CMDB engagements, manage and mentor teams, 4-6+ years relevant ServiceNow ITOM/CMDB experience (5+ years Big 4 consulting preferred), ServiceNow certifications (CSA/CAD and 2+ implementation specialists), bachelor’s degree preferred, U.S. driver’s license, client-facing and travel as needed.
ServiceNow, Now Assist, Agentic, AI Control Tower, CMDB, CSDM, ITSM, AIOps, Service Mapping, Discovery, Event Management
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
10+ YOE10+ years ITSM/IT Operations and ServiceNow (ITOM, Now Assist, CMDB) experience; strong incident/change/problem knowledge; observability integration; executive communication and AI/GenAI solution delivery.
Virtusa: Global provider of digital engineering and IT outsourcing services.
10+ YOE10+ years ServiceNow development experience across ITSM, ITAM, ITOM, SPM, HRSD, SECOPS; strong CMDB/CSDM, integrations (REST/SOAP), advanced JavaScript/Glide scripting, and communication skills.
Consolidated EdisonNYSE: ED: Provides electric, gas, and steam services in New York.
6+ YOE3+ MgmtBachelor's or Master's plus 6+ years IT experience (or 8+ with bachelor's), 2+ years product management, 3 years supervisory experience, ServiceNow/ITSM expertise, CMDB/ITOM knowledge, strong communication and off-hours availability.
ServiceNow, CMDB, ITOM, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint
Principal Engineer - Senior Project Manager (ITIL)
New York City, New York, United States
$170k-$230k/yrHybridFull Time
NagarroFrankfurt Stock Exchange: NA9: Global provider of digital engineering and IT consulting services
14+ YOEServiceNow project manager with 14+ years IT project management, experience with ITSM/ITOM/ITAM/CMDB, fixed-price delivery, security compliance, stakeholder management, and change control.
Senior Associate, ServiceNow - Certified System Administrator
Irvine or Los Angeles or San Francisco or Denver or Washington or Tampa or Atlanta or Chicago or Boston or St Louis or Short Hills or New York City or Philadelphia or Austin or Dallas or Houston or Seattle
$94k-$203k/yrOnsiteFull Time
KPMG: Global professional services network providing audit, tax, and advisory.
3+ YOE3+ years managing enterprise systems with ServiceNow focusing on ITSM/ITOM/IRM, ServiceNow CSA required, JavaScript customization skills, agile delivery and team leadership experience.
Johnson & JohnsonNYSE: JNJ: Develops and manufactures pharmaceutical drugs and medical devices.
5+ YOE1+ MgmtMinimum 5 years hands-on ServiceNow design experience; strong knowledge of Business Rules, Script Includes, and ACLs; domain expertise in Incident, Change, CMDB, ITOM, or GRC; strong communication skills.
Cary or New York City or Tampa or Bridgewater or Greenville or Clarks Summit
$120k-$162k/yrHybridFull Time
MetLifeNYSE: MET: Global provider of insurance, annuities, and financial services.
7+ YOEBachelor’s degree,7+ years ServiceNow platform engineering,deep ITSM/ITOM and CMDB/CSDM expertise,JavaScript and Glide APIs,Flow Designer and IntegrationHub,Agile/DevOps experience,technical leadership skills.
ServiceNow, JavaScript, Glide APIs, Flow Designer, IntegrationHub, Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP)
ByteDance: Developing AI-driven content platforms and mobile applications.
3+ YOEBS in CS or equivalent, experience with web apps, Unix/Linux, distributed systems, networking, and large systems; DICM/ITOM/ITSM experience required; GPU or big data (Hadoop/Kafka/Apache) experience valuable; Golang or Python development experience and production troubleshooting skills.
Golang, Python, Unix/Linux, Hadoop, Kafka, Apache, GPU, Discovery, Insights, and Configuration Management (DICM), IT Operation Management (ITOM), IT Service Management (ITSM)
Quincy or Princeton or Irvine or Austin or Atlanta or Boston or Sacramento
$120k-$203k/yrHybridFull Time
State StreetNYSE: STT: Provides investment servicing and management to institutional investors.
12+ YOE7+ Mgmt12+ years in cyber security or technology operations, 7+ years in production/ service management; expertise in public cloud, ITIL/ITSM, SRE/DevOps, operational governance, audit readiness, and AI-enabled automation.
DTCC: Provides post-trade infrastructure for the global financial services industry
10+ YOE10+ years of ServiceNow experience in senior product, functional lead, or platform ownership roles; enterprise platform management; strong ServiceNow modules, data models, integrations, reporting, and product prioritization skills; CSA and CIS in ITSM and Data Foundations required.
MphasisNational Stock Exchange of India / Bombay Stock Exchange: MPHASIS / 526299: Provider of IT consulting and digital transformation services.
5+ YOERequires 5 years of experience in ServiceNow administration and development, JavaScript, HTML, CSS, ITIL, workflows, automation, and integrations; bachelor's degree in a related field required.