Holyoke Public Schools: Provides PreK-12 public education and student support services.
3+ YOEManage and support Apple devices using Mosyle MDM; experience with iOS/macOS, Mosyle or Jamf Pro, Google Workspace for Education and Microsoft 365; bachelor’s preferred and 3+ years relevant experience.
Mosyle, Jamf Pro, Google Workspace for Education, Microsoft 365, iOS, iPadOS, macOS
UMass Chan Medical School: Public medical school providing education and biomedical research.
5+ YOE5+ years desktop support with executive/VIP support, strong macOS expertise (Jamf preferred), experience with Windows enterprise, professionalism under pressure, and higher-education or academic medical environment experience.
Wesleyan University: Private liberal arts university providing undergraduate and graduate education.
2+ YOEBachelor's or equivalent and 2+ years IT hardware/desktop support; hands-on Apple device repair and imaging; experience with JAMF Pro and ServiceNow; Windows and Active Directory knowledge; strong customer service and documentation skills.
JAMF Pro, ServiceNow, Microsoft Endpoint Configuration Manager, Active Directory, Aruba ClearPass
University of Connecticut: Connecticut's flagship public research university providing higher education.
2+ YOEAssociates+4yrs or Bachelors+2yrs or 6yrs related experience; Extron troubleshooting and control programming; effective oral/written communication; ability to travel between campuses.
Extron, Microsoft Intune, JAMF, Microsoft Teams Rooms
EASTCONN: Regional educational programs and support services for Connecticut schools.
2+ YOESupports system administration, software/hardware deployment, backups, monitoring, end-user support; requires ~2 years IT experience and A.S. or equivalent experience; strong analytical and learning ability.
CHAT-GPT, eGAMING, JAMF, LAMP, Adobe Creative Suite, FileMaker Pro
University of Connecticut: Connecticut's flagship public research university providing higher education.
4+ YOEAssociate's+broad AV/IT experience or Bachelor's+4yrs or 8yrs related experience. Must support and troubleshoot AV, streaming, conferencing, endpoints, and compute systems; read schematics; document and communicate technical work.
Windows, macOS, iOS, Microsoft Intune, Jamf, Jira Service Management, Dante
EDP Programmer II (Senior Classroom Support Technician)
Amherst, Massachusetts, United States
OnsiteFull Time
UMass Amherst: Public research university offering undergraduate and graduate degree programs.
2+ YOE2 years relevant experience (Associate degree may substitute one year), valid driver’s license, CJIS background check, hardware/software troubleshooting, OS installation, networking, strong communication and customer service skills.
M365, Google Workspace, JAMF, KACE, Adobe Creative Cloud, SPSS, MATLAB, Active Directory
Assistant Director of IT Service Delivery / ServiceNow Platform Owner
Middletown or Massachusetts or Vermont or New Hampshire or Maine or Connecticut or Rhode Island or New York
$113k-$137k/yrHybridFull Time
Wesleyan University: Private liberal arts university providing undergraduate and graduate education.
5+ YOE2+ MgmtBachelor's degree and 5+ years in IT service delivery/ITSM with 2+ years supervisory experience; ServiceNow administration and governance experience; ITIL Foundations required; Windows/macOS, Microsoft 365, Google Workspace knowledge; strong stakeholder, vendor, and analytical skills.
ServiceNow, Windows, macOS, Microsoft 365, Google Workspace, Jamf, Microsoft Intune, SCCM, JavaScript
Framebridge: Online and retail custom picture framing services.
3+ YOE3+ years IT support in multi-site environments; strong Windows/macOS and network (TCP/IP, VPN, Wi-Fi) skills; ticketing and MDM experience; ability to travel between plants; Associate or Bachelor's in IT or equivalent experience.
Windows, macOS, TCP/IP, VPN, Kandji, Jamf, Intune, Cisco Meraki, Google Admin, Google Workspace, Shopify POS, FreshService, TeamViewer, Patriot, Gunnar, Zund, Mat Caption, VoIP, Ticketing systems, Mobile Device Management (MDM)
UMass Chan Medical School: A public medical school providing health education and research.
5+ YOEProvide white-glove IT support to executive leadership; deep macOS and Windows experience; 5+ years desktop/VIP support; strong communication, discretion, and coordination skills.