1 junior nlp engineer job at 1 company in Madison, GA
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GenAI Tuning Analyst
Norcross, Georgia, United States
OnsiteFull Time
USAN: Cloud-based contact center and multi-channel customer engagement solutions.
1+ YOE1–2 years in AI/NLP or contact center analytics; experience with RLHF, prompt engineering, LLMs, KPI monitoring, data curation, and translating policy into model constraints.
GPT-4, Claude, Llama, Microsoft Excel, Tableau, PowerBI, SQL, Amazon Connect Workspaces, Salesforce Service Cloud, Genesys, Nice, HubSpot, AWS