16 managed services support engineer jobs at 10 companies in Edmonds, WA

2d
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Network Engineer – Cisco Enhanced Packet Core (EPC) Managed Services
Bellevue, Washington, United States
OnsiteContract
Delan Associates
Delan Associates: Provides engineering and professional services to government agencies.
Experience with Cisco Enhanced Packet Core, network testing, deployment, upgrades, design consultation, change management, escalation support, and customer-facing technical workshops.
Cisco Enhanced Packet Core (EPC), Cisco TAC, HTTS, Production First Office Application (FOA)
1mo
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Dedicated Support Engineer
New York City or Seattle or San Francisco or Little Rock
$93k-$141k/yr HybridFull Time
LiveRamp
LiveRampNew York Stock Exchange: RAMP: Provides a platform for secure data collaboration and identity.
2+ YOE2–5 years in ad tech/marketing or software support; strong customer communication; SQL familiarity; bachelor's in CS/engineering/math or equivalent experience; able to manage ticket queues and improve customer outcomes.
SQL
3w
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Microsoft Engineer support
Chennai or Coimbatore or Bengaluru or Hyderabad
RemoteFull Time
Presidio
Presidio: Global provider of cloud, cybersecurity, and digital infrastructure solutions.
2+ YOE2+ years NOC/managed services experience with Microsoft infrastructure, Windows Server, Azure, AD/Exchange/SQL, networking fundamentals, strong troubleshooting and communication skills.
ServiceNow, Microsoft Azure, Windows Server, Active Directory, Exchange, SQL Server, DNS, DHCP, Microsoft 365, VMware, Hyper-V
3d
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Manager, Technical Support Engineering
Indianapolis or Atlanta or Seattle
$123k-$186k/yr HybridFull Time
Salesforce
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
10+ YOE10+ years relevant experience with people leadership; cloud specialization; proven trusted-advisor consulting skills; C-level influencing; ability to manage support KPIs and drive customer value.
Salesforce, Agentforce
2d
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Manager, Technical Support
Seattle, Washington, United States
$90k-$160k/yr RemoteFull Time
Outreach
Outreach: AI platform for sales engagement and revenue intelligence
3+ YOE3+ Mgmt3+ years managing IT/support teams, BS in CS/Engineering, experience with enterprise SaaS, escalations, incident and KPI management, mentoring leaders, and applying AI best practices.
2mo
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Sr. Product Manager - Technical, Efficiency & Automation, Support Products & Services
New York or Seattle
$151k-$225k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOEBachelor’s degree; 5+ years product/program management; experience owning roadmaps; knowledge of engineering discussions; experience managing technical products or online services; strong stakeholder advocacy
Tableau, QlikView, QuickSight
2w
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Senior Software Engineer, Snowpark Container Service
Bellevue or Menlo Park
$200k-$288k/yr OnsiteFull Time
Snowflake
SnowflakeNYSE: SNOW: Cloud-based platform for data storage, processing, and analytics.
7+ YOE7+ years building large-scale distributed systems; strong CS fundamentals; hands-on Java, C++, or Go; experience with Kubernetes, OCI, and multi-cloud (AWS/Azure/GCP); ability to operate and support production services.
Snowpark, Kubernetes, OCI, AWS, Azure, GCP, Java, C++, Go
3w
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Associate Manager, Field Services (West)
Denver or Phoenix or Tucson or Anaheim or Huntington Beach or Los Angeles or Sacramento or San Diego or San Francisco or San Jose or Valencia or Las Vegas or Reno or Spokane or Seattle
$85k-$162k/yr FieldFull Time
Boston Scientific
Boston ScientificNYSE: BSX: Developer and manufacturer of innovative medical devices and therapies.
5+ YOE1+ MgmtAssociate degree in engineering/STEM,5+ years field service/technical support experience,1+ year leadership experience,valid driver’s license and reliable vehicle,ability to travel up to 75%.
6d
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Observability SRE Manager, Apple Services Engineering
Seattle, Washington, United States
OnsiteFull Time
Apple
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Senior SRE leader to own and evolve observability platform (metrics, logging, tracing, alerting) supporting Apple Services Engineering.
3w
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Manager, Engineering Program Manager, Architecture, Apple Services Engineering
Seattle, Washington, United States
OnsiteFull Time
Apple
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Partner with engineers to manage and deliver secure end-to-end services, align cross-functional teams, and support Apple's privacy-first initiatives.
3mo
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Engineering Program Manager, Capacity Management, Apple Services Engineering
Seattle, Washington, United States
OnsiteFull Time
Apple
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Partner with engineers to manage programs that build secure, end-to-end services at scale; work cross-functionally and support privacy-focused solutions.
4d
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Senior Data Engineering Manager - Capacity Engineering, Apple Services Engineering
Seattle, Washington, United States
OnsiteFull Time
Apple
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Hands-on leadership of a distributed data engineering team owning the data lake, building ingestion pipelines, data models, and analytics to support capacity planning and infrastructure decisions.
1w
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IT Service Engineer II
Seattle, Washington, United States
OnsiteFull Time
Executech
Executech: Provides managed IT and cybersecurity services for businesses.
2+ YOE2+ years IT support experience, strong Microsoft 365, identity, device management, PowerShell skills, MSP toolset experience, customer communication, and willingness to pursue Microsoft role-based certification.
Microsoft 365, PowerShell, Intune, SharePoint, Teams, Autopilot, BitLocker, PSA, RMM
3w
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IT Service Engineer II
Lynnwood, Washington, United States
OnsiteFull Time
Executech
Executech: Provides managed IT and cybersecurity services for businesses.
2+ YOE2+ years IT support experience (MSP preferred). Strong Microsoft 365, identity, device management, PowerShell, and intermediate troubleshooting skills; able to own tickets end-to-end and mentor junior staff.
Microsoft 365, PowerShell, SharePoint, Teams, Intune, BitLocker, Autopilot, Azure, PSA, RMM
1mo
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Cloud Technical Account Manager, ES - NAMER - US-ISV
Seattle or Mountain View or San Francisco
$154k-$239k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOE5+ years technical engineering and distributed applications experience; customer-facing enterprise support background; ability to advise on AWS services and escalate to engineers; travel ~10%.
EC2, S3, DynamoDB, RDS, Lambda, CloudFront, IoT
2mo
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SAP Service Delivery Management Run Lead
Seattle, Washington, United States
$160k-$200k/yr OnsiteFull Time
Trident Seafoods
Trident Seafoods: Harvests, processes, and distributes wild-caught Alaska seafood products globally.
10+ YOEBachelor's in IT/CS/Engineering or related; 10+ years IT; 8+ years SAP service delivery; ITIL familiarity; experience with SAP support, SLA, incident mgmt; ITSM tools; offshore delivery; cross-domain knowledge.
ServiceNow, Jira Service Management, SAP