20 managed services support engineer jobs at 15 companies in Gary, IN
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Production Support Engineer Manager
Chicago, Illinois, United States
$140k-$170k/yrHybridFull Time
CIBCToronto Stock Exchange: CM: Provides personal, commercial, and investment banking and wealth management.
8+ YOE8+ years Production Support Engineering experience, degree in CS/Engineering/MIS or related, experience with OpenText, IT service management, incident/problem/change management, monitoring/alerting/logging knowledge, strong communication and leadership.
York or Princeton or Pittsburgh or Portland or Ohio or Arizona or Texas or Washington or Chicago or Philadelphia or Miami or Atlanta or Boston
$85k/yrOnsiteFull Time
TransPerfect: Providing global translation, localization, and language technology solutions.
1+ YOEBachelor’s degree; 1-3 years software support and configuration; content management and data analysis; strong English communication; MS Office; web conferencing tools.
Microsoft Word, Microsoft Excel, PowerPoint, Outlook, WebEx, GoToMeeting, XSL, XSLT, HTML, CSS, DITA, DocBook, S1000D, MIL-STD, FrameMaker, InDesign, Oxygen, XMetaL, ArbortextEditor
New York City or San Francisco or San Juan or San Diego or Salt Lake City or RTP or Rochester or Remote, United States or Tampa or New York or Princeton or Pittsburgh or Portland or Phoenix or Philadelphia or New York City or Nashville or Minneapolis or Milwaukee or Miami or Los Angeles or Denver or Dallas or Corvallis or Columbus or Chicago or Charlotte or Boston or Austin or Atlanta
$90k-$120k/yrHybridFull Time
TransPerfect: Provides global language services and localization technology solutions.
1+ YOEBachelor's degree; 1-3 years software support/configuration; content management and data analysis; strong communication; MS Office; web conferencing tools; English fluency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, WebEx, GoToMeeting
Mainframe Technical Support Engineer - Storage Management
Plano or Princeton or Lisle or Pittsburgh
$73k-$117k/yrOnsiteFull Time
BroadcomNASDAQ: AVGO: Designs and sells semiconductors and infrastructure software to enterprises.
3+ YOEBachelor's +5 years or Master's +3 years in mainframe support or systems programming; expertise with z/OS ecosystem, storage management, case management, strong communication and customer service skills; legal right to work in the US.
z/OS, z/VM, z/VSE, JCL, ISPF, REXX, USS, SMP/E, zOSMF, DFHSM, DFSMS, RMM, CA 1 Flexible Storage, Vantage, Disk Backup and Restore, Allocate, IEBCOPY, IDCAMS, IEBGENER, Knowledge Centered Service (KCS)
Brookfield Properties: Developing and managing a global real estate portfolio.
3+ YOEBachelor's in computer science/engineering or related field; 3-4 years product support; 1-2 years property management tech support; 1-2 years customer service; experience with telephony.
Northwestern University: Private research university providing higher education and academic research.
2+ YOEBachelor's degree (or equivalent) and 2 years experience supporting faculty-driven educational initiatives; 1-3 years LMS experience; project management, web accessibility, and university systems security knowledge.
VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yrHybridFull Time
SalesforceNYSE: CRM: Sells cloud-based customer relationship management and business software solutions.
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
5+ YOEProvide 2nd-level desktop and hardware support, SCCM OS installs, mobile device management, AV conferencing, AD/group policy basics, asset management; min 5 years experience.
SCCM, MobileIron, iPad, Android, iPhone, Microsoft Word, Microsoft Excel, Active Directory
Field Service Engineer (Chicago, IL or Minneapolis, MN)
Chicago or Minneapolis
$37-$63/yrFieldFull Time
HaemoneticsNYSE: HAE: Manufactures medical devices for blood and plasma management.
2+ YOEProvide device installation, preventive maintenance, repair, parts management and customer technical support in a local territory; BS in engineering or applicable military experience; 2+ years field service experience; strong problem solving, technical writing, and communication skills.
Alter Domus: Provides administrative and accounting services for alternative investment funds.
On-site IT support for end-user devices; device imaging/provisioning; hardware/software troubleshooting; asset/inventory management; strong communication and organization.
Microsoft Intune, Autopilot, Windows 11, Microsoft 365, ServiceNow, Remedy, Jira Service Management
SPARETECH: A software building AI-powered maintenance and spare-parts solutions to reduce MRO spend and optimize inventory for manufacturers.
1+ YOE1-3 years in Customer Success, Solutions Engineering, Support, or Technical Sales (software or manufacturing preferred); strong stakeholder management, problem-solving, product knowledge, and self-starter mindset.
Ahold Delhaize USAEuronext Amsterdam: AD: Provider of operational support for omnichannel grocery retail brands.
10+ YOE5+ MgmtBachelor's in CS/IT/Engineering or equivalent, 10+ years supporting enterprise databases, 5+ years leadership, advanced expertise with Oracle, Microsoft SQL Server, PostgreSQL, MySQL and cloud DBs, strong security/compliance and service delivery experience.
Oracle, Microsoft SQL Server, PostgreSQL, MySQL, Azure, AWS, Rubrik, Datadog, SolarWinds, Rapid7, Microsoft Defender, ITIL
12+ YOE5+ Mgmt12+ years in customer success/engineering/support with 5+ years of leadership; experience in enterprise SaaS or cybersecurity; strong technical, communication, and strategic skills.
2+ YOEBachelor's in CS/engineering or equivalent,2 years customer-facing experience,cloud operations or technical support experience,EMR not required,experience in cloud consulting and stakeholder engagement.