3mo
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Content Services Solutions Engineer
New York City or San Francisco or San Juan or San Diego or Salt Lake City or RTP or Rochester or Remote, United States or Tampa or New York or Princeton or Pittsburgh or Portland or Phoenix or Philadelphia or New York City or Nashville or Minneapolis or Milwaukee or Miami or Los Angeles or Denver or Dallas or Corvallis or Columbus or Chicago or Charlotte or Boston or Austin or Atlanta
$90k-$120k/yr HybridFull Time
1+ YOEBachelor's degree; 1-3 years software support/configuration; content management and data analysis; strong communication; MS Office; web conferencing tools; English fluency.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, WebEx, GoToMeeting
1mo
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Premium Support Engineer - North America
Austin or United States or Canada or North America
OnsiteFull Time
Senior leader with experience managing technical, customer-facing teams, escalation management, executive communication, analytics, and cross-functional collaboration; deep product familiarity preferred.
1mo
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Senior Manager, Premium Services
Palo Alto or New York City or Toronto or Austin or Vancouver or Sydney or Gurugram or Tel Aviv or Dublin or Buenos Aires
$140k-$275k/yr HybridFull Time
8+ YOE8+ Mgmt8+ years managing technical support/customer-facing engineering teams; strong operational excellence, people development, and technical troubleshooting across database and distributed systems; project leadership and KPI-driven decision-making.
MongoDB, MongoDB Atlas, Tableau, AWS, Google Cloud, Microsoft Azure
1mo
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Service Engineer (Austin, Texas, United States)
Austin, Texas, United States
$70k-$100k/yr FieldFull Time
5+ YOE5+ years field support experience with x86/server hardware preferred, bachelor's in CS/CE/EE or equivalent, strong hardware diagnostics, Windows/Linux familiarity, excellent communication and time management.
Windows, Linux, BIOS
3w
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VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yr HybridFull Time
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Salesforce
2mo
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Senior Field Service Manager -Data Centers
Houston or Richardson or Lubbock or El Paso or Austin or San Antonio or Dallas
RemoteFull Time
10+ YOELead on-site and remote field service for data center generators; manage technical support, installation, and sales support.
Electrical engineering tools, Field service equipment
2mo
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Senior Field Service Manager -Data Centers
Houston or Richardson or Lubbock or El Paso or Austin or San Antonio or Dallas
RemoteFull Time
10+ YOEBachelor's degree in Electrical or Mechanical Engineering; 10 years' relevant experience; on-site field service, troubleshooting, installation, and sales support for data center power equipment.
2w
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Customer Experience Engineering Team Manager
Austin, Texas, United States
OnsiteFull Time
Lead an engineering team to design intuitive customer experiences for Apple Services and reduce customer support friction.
1mo
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Service Delivery Director (11009)
Austin, Texas, United States
OnsiteFull Time
8+ YOEDirector-level service delivery for post-market support of robotic systems; requires extensive field service and leadership experience, complaint handling, sustaining engineering, and product lifecycle management. Travel up to 20%.
1mo
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Service Business Unit Manager
Round Rock, Texas, United States
OnsiteFull Time
3+ YOE3+ years in motor repair, field service, or industrial equipment support; supervisory experience; warranty and aftermarket support knowledge; bachelor's in engineering preferred; Microsoft Office proficiency.
Microsoft Outlook, Microsoft Excel, Microsoft Word
1w
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Technical Account Manager Associate, Google Cloud Consulting, Multiple
New York or Atlanta or Austin or Cambridge or Chicago
$92k-$131k/yr OnsiteFull Time
2+ YOEBachelor's in CS/engineering or equivalent,2 years customer-facing experience,cloud operations or technical support experience,EMR not required,experience in cloud consulting and stakeholder engagement.
Google Cloud
1w
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Technical Account Manager, Google Cloud Consulting
New York or Atlanta or Austin or Cambridge or Los Angeles
$114k-$164k/yr OnsiteFull Time
5+ YOEBachelor's in computer science/engineering or equivalent,5+ years customer-facing experience driving technical implementations,experience with cloud operations/support/migrations,and strong communication and problem-solving skills.
Google Cloud
3w
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Technical Account Manager, Google Cloud Consulting
Atlanta or Austin or Chicago or Addison
$114k-$164k/yr OnsiteFull Time
5+ YOEBachelor's in CS/Engineering or equivalent, 5+ years customer-facing experience driving technical implementations, experience supporting cloud operations, EMR not mentioned, strong communication and problem-solving skills.
Google Cloud