5 managed services support engineer jobs at 5 companies in Layton, UT
1mo
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Support Engineering Manager
Salt Lake City, Utah, United States
HybridFull Time
2+ Mgmt2–3 years people management in technical support, strong log-level troubleshooting, experience with Intercom and AI-assisted tooling, ability to partner with engineering and communicate with clinical customers.
Intercom, LLM
18h
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Designated Services Engineer (Shift: 7:00 AM to 4:00 PM Mountain Time)
Lehi or Raleigh
$82k-$123k/yr OnsiteFull Time
3+ YOERequires 3+ years in enterprise technical support, expertise with Linux, Windows, VMware, SAN, networking protocols, server components, hypervisors, complex troubleshooting, executive communication, and escalation management.
Linux, Windows, VMware, SAN, Fibre Channel, Ethernet, IP, iSCSI, CPU, Chipset, Memory, Hypervisors, FAQs, KBs
3mo
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Field Service Engineer (Salt Lake City, US)
Salt Lake City, Utah, United States
OnsiteFull Time
On-site IT support for end-user devices; imaging, provisioning, asset management, and customer-facing service.
Microsoft Intune, Autopilot, Windows 11, Microsoft 365, ServiceNow, Remedy, Jira Service Management
2d
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Product Support Supervisor – Light Equipment & Paving
Salt Lake City, Utah, United States
FieldFull Time
High school diploma or equivalent, heavy or compact equipment service experience, technical knowledge of hydraulic, electrical, powertrain, and engine systems, leadership, communication, and problem-solving skills.
PPE, lockout/tagout, computer, phone
4w
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US- Escalation Manager (Customer Support)
United States or Mississauga or Salt Lake City
$95k-$105k/yr RemoteFull Time
8+ YOE8+ years in customer support with escalation management in a SaaS environment; experience working cross-functionally with engineering, product, and customer success; executive-level communication and strong writing; bachelor’s degree preferred.