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Technical Support Engineer, Thermal & HVAC
San Jose, California, United States
$110k-$135k/yr OnsiteFull Time
5+ YOE5+ years technical support/field service experience with HVAC/liquid cooling or thermal solutions preferred; bachelor\u0002s in engineering or equivalent; strong troubleshooting, deployment, project management, communication skills; willing to travel up to 40%.
DCBBS
2d
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Senior IT Support Engineer
Mountain View, California, United States
$80k-$100k/yr OnsiteFull Time
5+ YOE5+ years IT experience as a top-level escalation point; deep hands-on admin of Okta, Google Workspace, Jamf Pro, Rippling, 1Password and Jira Service Management; Notion documentation; automation with Zapier; mentoring and process ownership.
Okta, Google Workspace, Jamf Pro, Rippling, 1Password, Jira Service Management, Notion, Zapier, Slack
3w
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Principal Customer Services Program Manager
Santa Clara, California, United States
$240k-$380k/yr OnsiteFull Time
15+ YOEBachelor's or equivalent in engineering, 15+ years supporting hyperscale/cloud data centers with program management expertise, experience with field service operations, hardware deployment, and spares/logistics.
Salesforce/SFDC
1w
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Project Engineer II
Pleasanton, California, United States
$93k-$119k/yr OnsiteFull Time
3+ YOESupport project managers with scheduling, submittals, change orders, procurement, document control, job closeout, and site coordination. Requires 3+ years project engineering experience and strong customer service skills.
1mo
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Senior Manager, Premium Services
Palo Alto or New York City or Toronto or Austin or Vancouver or Sydney or Gurugram or Tel Aviv or Dublin or Buenos Aires
$140k-$275k/yr HybridFull Time
8+ YOE8+ Mgmt8+ years managing technical support/customer-facing engineering teams; strong operational excellence, people development, and technical troubleshooting across database and distributed systems; project leadership and KPI-driven decision-making.
MongoDB, MongoDB Atlas, Tableau, AWS, Google Cloud, Microsoft Azure
2w
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Senior Software Engineer, Snowpark Container Service
Bellevue or Menlo Park
$200k-$288k/yr OnsiteFull Time
7+ YOE7+ years building large-scale distributed systems; strong CS fundamentals; hands-on Java, C++, or Go; experience with Kubernetes, OCI, and multi-cloud (AWS/Azure/GCP); ability to operate and support production services.
Snowpark, Kubernetes, OCI, AWS, Azure, GCP, Java, C++, Go
1w
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Principal Network Engineer z/OS
Saint Paul or Atlanta or Cupertino or New York City or Chicago or Denver or Charlotte or Brookfield or Earth City
$120k-$141k/yr HybridFull Time
7+ YOE7+ years IT experience managing mainframe network services; expertise with z/OS Communications Server, VTAM, TCP/IP, TN3270, GDPS, TPX, Connect:Direct, SMP/E; associate degree or equivalent; on-call support.
IBM z/OS Communications Server, VTAM, TCP/IP, TN3270, GDPS, TPX Session Manager, Connect:Direct, FTP, SFTP, FTPS, FTP-AT/TLS, SMP/E
1w
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Director, Global Personalized Support
San Jose or Durham or Mexico City or Bengaluru or Pune or Hoofddorp or Belgrade or Barcelona or Singapore or Sydney or Tokyo
$201k-$402k/yr HybridFull Time
15+ YOE5+ Mgmt15+ years in high-tech service delivery with 5+ years leading multi-layered global teams; bachelor's in CS/IT/Engineering required, master’s preferred; strong escalation, strategic, and cross-functional leadership skills.
3w
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Associate Manager, Field Services (West)
Denver or Phoenix or Tucson or Anaheim or Huntington Beach or Los Angeles or Sacramento or San Diego or San Francisco or San Jose or Valencia or Las Vegas or Reno or Spokane or Seattle
$85k-$162k/yr FieldFull Time
5+ YOE1+ MgmtAssociate degree in engineering/STEM,5+ years field service/technical support experience,1+ year leadership experience,valid driver’s license and reliable vehicle,ability to travel up to 75%.
2mo
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Director, Support & Field Service
Fremont, California, United States
$180k-$210k/yr OnsiteFull Time
5+ YOESenior-level leader in field service/technical support; manages technicians/field engineers; EV charging systems experience; vendor mgmt; cloud service platforms.
Cloud-based service management platform, AC Level 2 charging, DC fast charging
1mo
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Senior Manager, End User Services – North America
Fremont or North America
$180k-$195k/yr HybridFull Time
10+ YOE5+ MgmtBachelor's in IT/CS/Engineering or equivalent; 10+ years in end-user computing or IT operations; 5+ years leading support teams; deep hands-on experience with Microsoft 365, Entra ID/Active Directory, Intune, NinjaOne, Okta, collaboration platforms, and PowerShell.
Microsoft 365, Microsoft Exchange Online, Microsoft SharePoint Online, Microsoft OneDrive, Microsoft Teams, Microsoft Entra ID, Microsoft Azure AD, Microsoft Active Directory, Microsoft Intune, NinjaOne, NinjaOne RMM, Okta, Zoom, Zoom Rooms, Teams Rooms, Box Enterprise, Windows, macOS, PowerShell, ITSM, ServiceNow, Jamf, Druva, Audio Visual (AV)
1d
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Service Desk Engineer (IS Client Systems Specialist I) Open and Promotional
San Mateo County, California, United States
$109k-$136k/yr OnsiteFull Time
1+ YOEMinimum 1 year technical customer support experience; experience with Windows, iOS/Android, ServiceNow, Active Directory/Okta, PowerShell, networking, Microsoft 365 and endpoint management; strong communication and customer service skills.
ServiceNow, Microsoft 365, Azure/Entra, Active Directory, Okta, PowerShell, DNS, DHCP, Zscaler, Global Protect, VLAN, Microsoft Intune, SCCM, Outlook, Teams, OneDrive, SharePoint, Windows
2w
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Director, Technical Support Engineering ( HR AI Platform Startup)
Santa Clara, California, United States
HybridFull Time
10+ YOE5+ Mgmt10+ years enterprise SaaS experience, 5+ years people leadership; proven enterprise implementations; strong APIs/integrations, SQL/JSON/XML, Python; HR Tech (ATS/HRIS) experience and executive stakeholder management.
APIs, ATS, HRIS, SQL, JSON, XML, Python
2w
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Director, Technical Support Engineering ( HR AI Platform Startup)
Santa Clara, California, United States
HybridFull Time
10+ YOE5+ Mgmt10+ years in enterprise SaaS or implementations, 5+ years leadership, experience with APIs, integrations, SQL/JSON/XML and scripting (Python); strong stakeholder and executive communication.
APIs, SQL, JSON, XML, Python
1w
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AGS Regional Operations Manager
Boise or Hillsboro or Santa Clara
$140k-$193k/yr OnsiteFull Time
Forecast financial and manpower needs, manage startups and warranty/service operations, hire/train customer engineers, ensure customer satisfaction and safety, and support regional business growth.
1mo
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Cloud Technical Account Manager, ES - NAMER - US-ISV
Seattle or Mountain View or San Francisco
$154k-$239k/yr OnsiteFull Time
5+ YOE5+ years technical engineering and distributed applications experience; customer-facing enterprise support background; ability to advise on AWS services and escalate to engineers; travel ~10%.
EC2, S3, DynamoDB, RDS, Lambda, CloudFront, IoT
4d
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Escalation Manager
San Mateo, California, United States
$116k-$143k/yr HybridFull Time
6+ YOE6+ years in enterprise support/CS/TPM/incident management in SaaS, 3+ years handling high-severity executive escalations, experience with enterprise accounts, cross-functional partner with Product/Engineering, strong executive communication and RCA skills.
1w
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Senior Technical Account Manager, Google Cloud
Sunnyvale or San Francisco
$140k-$205k/yr OnsiteFull Time
8+ YOEBachelor's in CS/Engineering or equivalent,8+ years customer-facing experience,experience with cloud operations/support/consulting,EMR not required,excellent communication and problem-solving skills.
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