22 managed services support engineer jobs at 17 companies in Lowell, IN
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Production Support Engineer Manager
Chicago, Illinois, United States
$140k-$170k/yr HybridFull Time
8+ YOE8+ years Production Support Engineering experience, degree in CS/Engineering/MIS or related, experience with OpenText, IT service management, incident/problem/change management, monitoring/alerting/logging knowledge, strong communication and leadership.
OpenText, Microsoft Office
4w
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Managed Services Enterprise Services Architect
United States or Chicago or Columbus or Cleveland or Boston or Nashville
$140k-$160k/yr RemoteFull Time
10+ YOE10+ years designing and supporting enterprise virtualization and HCI (VMware, Nutanix, PowerFlex), MSP experience, hybrid cloud integration, strong communication, and willingness to be on-call and travel up to 40%.
VMware vSphere, VMware Horizon, Nutanix, Dell PowerFlex, VxRail, Azure, AWS, Google Cloud Platform, LogicMonitor, PowerShell, Python
2w
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National Technical Support
Chicago, Illinois, United States
$90k-$95k/yr RemoteFull Time
1+ YOEBS in engineering or information management, minimum 1 year engineering/field-service experience with medical devices, experience with linear accelerators/RF systems and networks, use of test equipment, strong troubleshooting and communication skills.
oscilloscope, multimeter, computer networks
3d
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Reliability Engineer 4 (Observability Specialist )
Chicago or Atlanta or Cupertino or Gresham or Denver or Charlotte or Brookfield or Irving or Hopkins or Earth City
$124k-$146k/yr HybridFull Time
6+ YOEBachelor's degree or equivalent experience and 6–8 years in reliability, SRE, IT service management, production support, application development, or related work; expertise in observability and stakeholder leadership.
Datadog, Dynatrace, Splunk, Grafana, Prometheus, New Relic, Elastic, OpenTelemetry, Kubernetes
1w
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Director of Product Support
Chicago or Cincinnati
HybridFull Time
7+ YOE3+ MgmtRequires 7+ years in technical support or customer-facing engineering, including 3+ years managing teams; strong troubleshooting, logs, APIs, SQL, incident response, and support-platform experience.
Intercom, Zendesk, Jira, Metabase, SQL, PointClickCare, MatrixCare, HL7, FHIR, SFTP, Pendo, EHR, HRIS, API
4w
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Senior Systems Engineer
Dallas or Chicago
OnsiteFull Time
Experience supporting managed services, cybersecurity, and business transformation for financial services organizations.
2w
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Infrastructure Engineer I
Chicago, Illinois, United States
$60k-$101k/yr OnsiteFull Time
Vizient: Provides performance improvement and supply chain services to hospitals
2+ YOERequires 2+ years of IT support experience, enterprise application experience, Windows and Microsoft 365 knowledge, ticketing and IT service management experience, access management skills, and strong communication.
Windows, Microsoft 365
2w
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Infrastructure Engineer I
Chicago, Illinois, United States
$60k-$101k/yr OnsiteFull Time
2+ YOERequires 2+ years in IT or service desk support, enterprise application experience, Windows and Microsoft 365 knowledge, ticketing and IT service management experience, and strong troubleshooting and communication skills.
Windows, Microsoft 365
1mo
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Trading Systems Engineer
Austin or Boulder or Chicago or London or New York City
$150k-$250k/yr OnsiteFull Time
7+ YOE7+ years supporting live production environments; expert Linux administration, configuration management, automation programming, shell scripting, trading services, project management, and production troubleshooting.
Linux, Debian, Ubuntu, SaltStack, Puppet, Ansible, Chef, CFEngine, Python, Bash, JIRA, AWS, GCP
1mo
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VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yr HybridFull Time
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Salesforce
2w
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Client Platforms Engineer
Chicago, Illinois, United States
$100k-$130k/yr OnsiteFull Time
4+ YOERequires 4+ years in service desk or IT support, knowledge of Windows, macOS, Linux, hardware, networking, ticketing, and incident management; experience with SCCM, Intune, or Jamf; on-call availability.
Windows, macOS, Linux, SCCM, Intune, Jamf, Slack
1mo
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Field Service Engineer
Hammond, Indiana, United States
$50k-$65k/yr OnsiteFull Time
5+ YOEProvide 2nd-level desktop and hardware support, SCCM OS installs, mobile device management, AV conferencing, AD/group policy basics, asset management; min 5 years experience.
SCCM, MobileIron, iPad, Android, iPhone, Microsoft Word, Microsoft Excel, Active Directory
1mo
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Field Service Engineer (Chicago, IL or Minneapolis, MN)
Chicago or Minneapolis
$37-$63/yr FieldFull Time
2+ YOEProvide device installation, preventive maintenance, repair, parts management and customer technical support in a local territory; BS in engineering or applicable military experience; 2+ years field service experience; strong problem solving, technical writing, and communication skills.
SFDC
2mo
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Field Service Engineer (Chicago, US)
Chicago, Illinois, United States
$43k-$75k/yr OnsiteFull Time
On-site IT support for end-user devices; device imaging/provisioning; hardware/software troubleshooting; asset/inventory management; strong communication and organization.
Microsoft Intune, Autopilot, Windows 11, Microsoft 365, ServiceNow, Remedy, Jira Service Management
3mo
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Project Manager Assistant
Hillside, Illinois, United States
OnsiteFull Time
1+ YOEExperience in mechanical HVAC service or equipment sales; bachelor’s degree preferred; construction/engineering knowledge a plus.
2mo
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Customer Success Manager
Chicago, Illinois, United States
HybridFull Time
SPARETECH: A software building AI-powered maintenance and spare-parts solutions to reduce MRO spend and optimize inventory for manufacturers.
1+ YOE1-3 years in Customer Success, Solutions Engineering, Support, or Technical Sales (software or manufacturing preferred); strong stakeholder management, problem-solving, product knowledge, and self-starter mindset.
1mo
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Director of IT
Chicago, Illinois, United States
$200k-$250k/yr OnsiteFull Time
Senior IT leader to manage data center, systems engineering, network, trading application support, cybersecurity, vendor management, and AI-assisted workflows; bachelor's degree required; experience in trading/financial services preferred.
Linux
1mo
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Manager III - Database Engineering
Salisbury or Chicago or Quincy
$121k-$181k/yr HybridFull Time
10+ YOE5+ MgmtBachelor's in CS/IT/Engineering or equivalent, 10+ years supporting enterprise databases, 5+ years leadership, advanced expertise with Oracle, Microsoft SQL Server, PostgreSQL, MySQL and cloud DBs, strong security/compliance and service delivery experience.
Oracle, Microsoft SQL Server, PostgreSQL, MySQL, Azure, AWS, Rubrik, Datadog, SolarWinds, Rapid7, Microsoft Defender, ITIL
1mo
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Senior Manager, End User Technology Engineering
Salisbury or Chicago or Quincy
$151k-$227k/yr HybridFull Time
5+ YOEBachelor's degree or equivalent experience; 5+ years in technology; IT service management, ServiceNow, remote support, incident escalation, and ITIL experience; strong communication and delivery skills.
Windows, macOS, Microsoft Intune, Microsoft Defender, Endpoint Manager, SCCM, JAMF, SysTrack, Zscaler, Windows Hello for Business, Microsoft Authenticator, Citrix RemoteApps, VDI, Azure Virtual Desktop, ServiceNow, ITIL, Agile
1mo
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Dir, Identity Security Customer Success
Chicago or Illinois
$214k-$294k/yr RemoteFull Time
12+ YOE5+ Mgmt12+ years in customer success/engineering/support with 5+ years of leadership; experience in enterprise SaaS or cybersecurity; strong technical, communication, and strategic skills.
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