19 managed services support engineer jobs at 16 companies in Middle River, MD
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IT Support Engineer
Washington, District of Columbia, United States
$65k-$80k/yr HybridFull Time
2+ YOE2–3 years IT support experience, strong customer service, Windows 11 and Microsoft 365 support, endpoint deployment/management, account administration, and troubleshooting skills.
Windows 11, Microsoft 365, Zoom, Slack, Box, Microsoft Intune, Windows Autopilot, Microsoft Entra ID, Okta, PrinterLogic, Freshservice, Microsoft Defender
2w
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Technical Support Engineer
Ashburn or Washington
$30-$35/hr OnsiteFull Time
Hands-on desktop support and provisioning experience; imaging, asset management, device shipping, cabling, and strong customer service skills required.
Endpoint Central, Dell hardware diagnostics, Verizon, Symmetry, MFA, Microsoft Group Policy
1mo
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INTERDISCIPLINARY ENGINEER - VH-92 Fleet Support Team Engineer
Patuxent River, Maryland, United States
$102k-$133k/yr OnsiteFull Time
1+ YOEMinimum one year specialized experience equivalent to GS-11: developing program sustainment and acquisition engineering support, managing technical/professional services to sustain weapon systems, and evaluating engineering approaches and standards.
2mo
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Specialized Infrastructure Services - ISSO Support Systems Engineer
Laurel or Jessup
$176k-$282k/yr OnsiteFull Time
15+ YOEProvide ISSO support for information systems: maintain ATO, manage POA&Ms, vulnerability and account management, develop SSPs, perform security assessments, use XACTA; TS/SCI with polygraph and DoD8570 IAT Level 2+ required; ~15 years systems engineering experience.
XACTA, Risk Management Framework (RMF), SECONOPs
1mo
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Microsoft 365 Tier 3 Support Engineer (Executive Collaboration Services)
Washington, District of Columbia, United States
$95k-$102k/yr OnsiteFull Time
Concept Solutions: Provides IT systems and engineering for federal government agencies.
5+ YOEBachelor's degree,5+ years in configuration/change management or related IT discipline,Tier 3 executive support experience,advanced Microsoft 365 troubleshooting,PowerShell and ServiceNow experience,FAA suitability clearance required.
Exchange Online, Outlook Web Access (OWA), Microsoft Teams, Microsoft 365, Planner, Whiteboard, Power Platform, Google Gemini, Google NotebookLM, PowerShell, MFCMAPI, ServiceNow, Power BI, Power Apps, Power Automate, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
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Sr. Engineer
Owings Mills, Maryland, United States
$125k-$135k/yr OnsiteFull Time
10+ YOE10+ years IT production support experience in asset management or financial services; ServiceNow/Jira/Confluence/SharePoint/Splunk/Compass; SQL, Informatica, Business Objects, AWS; ITIL knowledge; L2/L3 and on-call support experience.
ServiceNow, Jira, Confluence, Microsoft SharePoint, Splunk, Compass, SQL, Informatica, Business Objects, AWS, Grafana
2mo
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CMDB and Attack Surface Management Support - ServiceNow Developer
McLean, Virginia, United States
$78k-$176k/yr OnsiteFull Time
3+ YOE3+ years ServiceNow development and CMDB experience, 2+ years Discovery, Analytics, and Service Catalog work; REST/JSON/GraphQL, ITIL/CSDM knowledge, Bachelor's in Information Systems/IT; U.S. citizenship required.
ServiceNow, ServiceNow Discovery, Platform Analytics, Performance Analytics, Service Catalog, SRM, ITSM, Jira, REST, JSON, GraphQL, ServiceNow Flow Designer, GlideAjax, scripted REST APIs, Service Graph Connectors, Integration Hub, ServiceNow SPM, Identification and Reconciliation Engine (IRE), Common Service Data Model (CSDM), ITIL
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CMDB and Attack Surface Management Support - ServiceNow Developer
McLean, Virginia, United States
$78k-$176k/yr OnsiteFull Time
3+ YOE3+ years ServiceNow development including CMDB functions, 2+ years Discovery and Performance/Platform Analytics experience, Service Catalog and workflow development, REST/JSON/GraphQL experience, ITIL/CSDM knowledge, Bachelor's in Information Systems/IT; U.S. citizenship required.
ServiceNow, Platform Analytics, Performance Analytics, Service Catalog, Discovery, SRM, ITSM, Jira, REST, JSON, GraphQL, Common Service Data Model (CSDM), ServiceNow Flow Designer, GlideAjax, Scripted REST APIs, Service Graph Connectors, Integration Hub, Identification and Reconciliation Engine (IRE), CI Class Manager, ServiceNow Vulnerability Response, ServiceNow SPM
2w
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Join Our Growing Team - PMS 339!
Washington or Norfolk or San Diego
$72k-$112k/yr OnsiteFull Time
Experience with PMS 339 or similar programs supporting defense training systems, program planning, engineering services, acquisition, lifecycle management, cybersecurity, financial analysis, or training programs.
Virtual Trainers (VT), Part Task Trainer (PTT), Enterprise Resource Planning (ERP), NAVSEA Enterprise Planning System (NEPS), Microsoft PowerPoint
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ServiceNow Customer Service Management (CSM) Developer (373)
Arlington, Virginia, United States
OnsiteFull Time
3+ YOE3+ years ServiceNow development experience; implement/support CSM, Flow Designer, IntegrationHub, REST/SOAP, JavaScript; ServiceNow CSA/CAD/CIS-CSM preferred; Agile/SAFe experience; strong troubleshooting and communication skills.
ServiceNow, Flow Designer, IntegrationHub, REST, SOAP, JavaScript, UI Builder, Service Portal, Agent Workspace, Now Assist, Virtual Agent, CCaaS, Amazon Connect, Genesys, Five9, NICE, Cisco Contact Center
2mo
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Windows Server Lead
Washington, District of Columbia, United States
OnsiteFull Time
8+ YOEMinimum 8 years related engineering experience; experience managing 30+ server/system engineers, service delivery, ITSM support, root cause analysis, multi-vendor Windows operations, ServiceNow, cloud migrations, and strong interpersonal skills.
ServiceNow, VMware, Microsoft Hyper-V, Microsoft Active Directory, Microsoft Entra, Keyfactor, CA, KiteWorks, BeyondTrust, Quest Password Manager, Delinea Privilege Manager, Varonis, AWS GovCloud, AWS, Azure, Oracle Cloud Infrastructure (OCI), Google Cloud Platform (GCP)
3w
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Collections & Member Management Systems Delivery Manager
McLean, Virginia, United States
$69k-$134k/yr HybridFull Time
5+ YOEBachelor's in CS/Engineering required; 5+ years technical project management and delivery in application development/production support and 5+ years in financial services; LOS/FICO experience preferred; strong communication and cross-functional skills.
FICO LOS, ITSM
2w
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Project Coordinator - Stormwater Maintenance
West Chester or Linthicum Heights or Clackamas
OnsiteFull Time
4+ YOEBachelor's or equivalent, minimum 4 years customer service/sales support or order management experience in construction/manufacturing/engineering; strong communication, organizational, problem-solving skills; proficiency with Microsoft Office, Excel, Access, and CRM; willingness to travel ~10% overnight.
Microsoft Office, Microsoft Excel, Microsoft Access, CRM
2mo
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Manager, Technical Project Management
Windsor Mill, Maryland, United States
$135k-$216k/yr OnsiteFull Time
10+ YOE10+ years progressive IT leadership supporting government human services or eligibility systems; experience with eligibility platforms, rules engines, cloud (AWS, Azure), DevOps, enterprise architecture, ITIL, and ability to obtain Public Trust clearance; strong stakeholder and communication skills.
AWS, Azure, DevOps, ITIL, SAFe
3w
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Senior Manager, Information Technology
McLean, Virginia, United States
$125k-$250k/yr OnsiteFull Time
5+ YOE5+ years IT support/service desk management; experience with global, distributed teams; ITIL/process engineering experience; knowledge of Mac OS, Windows, cloud (AWS, Google Compute Engine), VMware, and networking/security; strong communication and change management; AI tool adoption experience preferred.
Mac OS, Windows, AWS, Google Compute Engine, VMware, Microsoft Copilot, ChatGPT Enterprise
1mo
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Technical Relationship Manager, Federal
Washington or United States
RemoteFull Time
5+ YOE5+ years supporting enterprise customers in a TRM role, engineering/consulting experience, experience with virtualization (VMware, Citrix, Microsoft RDS), networking (TCP/IP, DHCP, DNS, VLANs, 802.1x, RADIUS), IGEL product management, directory services (LDAP, Active Directory), Windows/Linux troubleshooting; PowerShell/bash/python familiarity.
IGEL, VMware Horizon, Citrix Virtual Apps and Desktops, Microsoft Remote Desktop Services, Active Directory, LDAP, PowerShell, bash, python, Oracle, MSSQL, MySQL
2w
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Aftermarket Strategy Manager
Baltimore, Maryland, United States
$120k-$150k/yr OnsiteFull Time
10+ YOEBachelor’s degree in engineering, business, finance, or related field; 10+ years in aftermarket services, product support, strategy, or related functions; strong analytical and financial modeling skills.
2mo
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Remote: Contract Specialist III
Washington, District of Columbia, United States
$80k-$90k/yr RemoteFull Time
6+ YOEBachelor’s degree in engineering, business management, or accounting; 6+ years acquisition support; FAR knowledge; specialized experience in construction/A-E or complex services; FAC-C/DAWIA III preferred; US work history in last 10 years; English fluency.
FAR, VAAR, IGCE, RFQ, RFP, Contract Management System, FPDS
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Technical Account Manager
Richmond or Washington or Atlanta or United States
OnsiteFull Time
3+ YOEBachelor's degree and 3+ years in post-sales/customer advocacy or professional services; experience with enterprise networks, routing/switching, network security, Windows/Red Hat environments, mobile device deployments, technical support, sales engineering, and strong communication skills.
iboss Cloud Platform, SWG, RBI, CASB, PKI, SSL/TLS, Windows Server, Red Hat Linux, BIND, iOS, Android, Chromebook, Windows, Mac
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