3w
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Technical Support Engineer, Thermal & HVAC
San Jose, California, United States
$110k-$135k/yr OnsiteFull Time
5+ YOE5+ years technical support/field service experience with HVAC/liquid cooling or thermal solutions preferred; bachelor\u0002s in engineering or equivalent; strong troubleshooting, deployment, project management, communication skills; willing to travel up to 40%.
DCBBS
3w
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Technical Support Engineer, Thermal & HVAC
San Jose, California, United States
$110k-$135k/yr OnsiteFull Time
5+ YOE5+ years technical support or field service experience with HVAC/liquid cooling and thermal/data center solutions preferred; troubleshooting, deployment, project management, strong communication; willingness to travel up to 40%.
DCBBS, HVAC, liquid cooling
3w
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Technical Support Engineer, Thermal & HVAC
San Jose, California, United States
$110k-$135k/yr OnsiteFull Time
Bachelor's degree preferred, strong hands-on HVAC/liquid cooling and thermal experience, troubleshooting and field service expertise, project management skills, full professional communication, willingness to travel up to 40%.
DCBBS
1w
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Principal Customer Services Program Manager
Santa Clara, California, United States
$240k-$380k/yr OnsiteFull Time
15+ YOEBachelor's or equivalent in engineering, 15+ years supporting hyperscale/cloud data centers, program management, field service operations, service logistics, and customer-facing incident management.
Salesforce/SFDC
1w
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Principal Customer Services Program Manager
Santa Clara, California, United States
$240k-$380k/yr OnsiteFull Time
15+ YOEBachelor's or equivalent in engineering, 15+ years supporting hyperscale/cloud data centers with program management expertise, experience with field service operations, hardware deployment, and spares/logistics.
Salesforce/SFDC
3w
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Manager, Worldwide Support
Mexico or San Jose or Durham or Mexico City or Bangalore or Pune or Hoofddorp or Belgrade or Barcelona or Singapore or Sydney or Tokyo
HybridFull Time
2+ YOE3+ Mgmt3+ years management in a technical environment, 2+ years as a technical engineer, BS in Computer Information Systems or equivalent, strong leadership, account/project management, scheduling, and advanced written/verbal communication (English).
Virtual Call Center, Salesforce
2d
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Director, Global Personalized Support
San Jose or Durham or Mexico City or Bengaluru or Pune or Hoofddorp or Belgrade or Barcelona or Singapore or Sydney or Tokyo
$201k-$402k/yr HybridFull Time
15+ YOE5+ Mgmt15+ years in high-tech service delivery with 5+ years leading multi-layered global teams; bachelor's in CS/IT/Engineering required, master’s preferred; strong escalation, strategic, and cross-functional leadership skills.
1w
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Associate Manager, Field Services (West)
Denver or Phoenix or Tucson or Anaheim or Huntington Beach or Los Angeles or Sacramento or San Diego or San Francisco or San Jose or Valencia or Las Vegas or Reno or Spokane or Seattle
$85k-$162k/yr FieldFull Time
5+ YOE1+ MgmtAssociate degree in engineering/STEM,5+ years field service/technical support experience,1+ year leadership experience,valid driver’s license and reliable vehicle,ability to travel up to 75%.
2mo
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Director, Support & Field Service
Fremont, California, United States
$180k-$210k/yr OnsiteFull Time
5+ YOESenior-level leader in field service/technical support; manages technicians/field engineers; EV charging systems experience; vendor mgmt; cloud service platforms.
Cloud-based service management platform, AC Level 2 charging, DC fast charging
2mo
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Sr. Manager, Networking Service Support
Santa Clara or Dallas
$153k-$215k/yr OnsiteFull Time
5+ YOEMinimum 5 years in networking/communications; BS/MS in engineering/sciences/photonics; MBA a bonus.
Networking systems, Field service management, Logistics
3w
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Senior Manager, End User Services – North America
Fremont or North America
$180k-$195k/yr HybridFull Time
10+ YOE5+ MgmtBachelor's in IT/CS/Engineering or equivalent; 10+ years in end-user computing or IT operations; 5+ years leading support teams; deep hands-on experience with Microsoft 365, Entra ID/Active Directory, Intune, NinjaOne, Okta, collaboration platforms, and PowerShell.
Microsoft 365, Microsoft Exchange Online, Microsoft SharePoint Online, Microsoft OneDrive, Microsoft Teams, Microsoft Entra ID, Microsoft Azure AD, Microsoft Active Directory, Microsoft Intune, NinjaOne, NinjaOne RMM, Okta, Zoom, Zoom Rooms, Teams Rooms, Box Enterprise, Windows, macOS, PowerShell, ITSM, ServiceNow, Jamf, Druva, Audio Visual (AV)
3mo
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Principal IT Product Manager-AI Support
Santa Clara, California, United States
$164k-$266k/yr HybridFull Time
12+ YOE12+ years PM experience in technology or IT CX; AI-powered solutions; Salesforce Service Cloud and Omnichannel; AI integration; Bachelors/Masters in CS/Engineering/Business; MBA a plus.
SFDC Service Cloud, Omnichannel, AI/ML platforms, Cloud architectures
5d
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Director, Technical Support Engineering ( HR AI Platform Startup)
Santa Clara, California, United States
HybridFull Time
10+ YOE5+ Mgmt10+ years enterprise SaaS experience, 5+ years people leadership; proven enterprise implementations; strong APIs/integrations, SQL/JSON/XML, Python; HR Tech (ATS/HRIS) experience and executive stakeholder management.
APIs, ATS, HRIS, SQL, JSON, XML, Python
5d
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Director, Technical Support Engineering ( HR AI Platform Startup)
Santa Clara, California, United States
HybridFull Time
10+ YOE5+ Mgmt10+ years in enterprise SaaS or implementations, 5+ years leadership, experience with APIs, integrations, SQL/JSON/XML and scripting (Python); strong stakeholder and executive communication.
APIs, SQL, JSON, XML, Python
1d
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AGS Regional Operations Manager
Boise or Hillsboro or Santa Clara
$140k-$193k/yr OnsiteFull Time
Forecast financial and manpower needs, manage startups and warranty/service operations, hire/train customer engineers, ensure customer satisfaction and safety, and support regional business growth.
1mo
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UC AND UM, VIDEO CONFERENCING-EXCHANGE
Pune or Milpitas or Seattle or Princeton or Cape Town or London or Zurich or Singapore or Mexico City
RemoteFull Time
10+ YOE10+ years experience supporting Microsoft Office 365, Exchange (2010/2013/2016), hybrid migrations, Azure AD/AD Connect, ADFS/WAP, Exchange Online/EOP/ATP, PowerShell automation, and related collaboration services.
Microsoft Office 365, Microsoft Exchange 2010, Microsoft Exchange 2013, Microsoft Exchange 2016, Azure AD Connect, Azure Active Directory (Azure AD), Active Directory Federation Services (ADFS), WAP, Exchange Online, Microsoft Exchange Online Protection (EOP), Microsoft Advanced Threat Protection (ATP), Microsoft Teams, OneDrive for Business, Microsoft SharePoint, Microsoft Intune, PowerShell, Active Directory, Microsoft Graph API, Microsoft Windows Server 2012, Microsoft Windows Server 2016, Microsoft Windows Server 2019, Power BI, Skype for Business, Office 365 Admin Console, Office 365 PowerShell (Office365 Command Shell), ServiceNow
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