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Director, Support & Field Service
Fremont, California, United States
$180k-$210k/yr OnsiteFull Time
5+ YOESenior-level leader in field service/technical support; manages technicians/field engineers; EV charging systems experience; vendor mgmt; cloud service platforms.
Cloud-based service management platform, AC Level 2 charging, DC fast charging
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Senior Manager, End User Services – North America
Fremont or North America
$180k-$195k/yr HybridFull Time
10+ YOE5+ MgmtBachelor's in IT/CS/Engineering or equivalent; 10+ years in end-user computing or IT operations; 5+ years leading support teams; deep hands-on experience with Microsoft 365, Entra ID/Active Directory, Intune, NinjaOne, Okta, collaboration platforms, and PowerShell.
Microsoft 365, Microsoft Exchange Online, Microsoft SharePoint Online, Microsoft OneDrive, Microsoft Teams, Microsoft Entra ID, Microsoft Azure AD, Microsoft Active Directory, Microsoft Intune, NinjaOne, NinjaOne RMM, Okta, Zoom, Zoom Rooms, Teams Rooms, Box Enterprise, Windows, macOS, PowerShell, ITSM, ServiceNow, Jamf, Druva, Audio Visual (AV)
1mo
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UC AND UM, VIDEO CONFERENCING-EXCHANGE
Pune or Milpitas or Seattle or Princeton or Cape Town or London or Zurich or Singapore or Mexico City
RemoteFull Time
10+ YOE10+ years experience supporting Microsoft Office 365, Exchange (2010/2013/2016), hybrid migrations, Azure AD/AD Connect, ADFS/WAP, Exchange Online/EOP/ATP, PowerShell automation, and related collaboration services.
Microsoft Office 365, Microsoft Exchange 2010, Microsoft Exchange 2013, Microsoft Exchange 2016, Azure AD Connect, Azure Active Directory (Azure AD), Active Directory Federation Services (ADFS), WAP, Exchange Online, Microsoft Exchange Online Protection (EOP), Microsoft Advanced Threat Protection (ATP), Microsoft Teams, OneDrive for Business, Microsoft SharePoint, Microsoft Intune, PowerShell, Active Directory, Microsoft Graph API, Microsoft Windows Server 2012, Microsoft Windows Server 2016, Microsoft Windows Server 2019, Power BI, Skype for Business, Office 365 Admin Console, Office 365 PowerShell (Office365 Command Shell), ServiceNow